[Remote] Sr. Employee Relations Partner (Remote)

Note: The job is a remote job and is open to candidates in USA. 24 Hour Fitness is a leader in the fitness industry, dedicated to helping the community live healthier lives. They are seeking a Senior Employee Relations Partner to provide guidance on employee relations matters, manage complex cases, and enhance the team member experience through effective coaching and leadership development.

Responsibilities

• Conducts complex investigations and manages cases for a wide variety of allegations including, but not limited to: harassment, discrimination, retaliation, and workplace violence
• Produces comprehensive written reports detailing the factual findings of complex investigations, including detailed and thorough credibility assessments
• Manages performance and conduct related concerns by providing consultation to leaders as the ER subject matter expert
• Collaborates with leaders to produce quality performance management documents including corrective action, performance improvement and other coaching documents as applicable
• Partners with HRBP and field leaders to create strategic approaches to performance management, talent assessment, leadership development, training, etc
• Produces highly detailed written responses and communications for employees and leaders
• Produces highly detailed case reports, interview notes, synopses, etc
• Maintains accurate documentation and update cases in the case management system promptly
• Communicates regularly with reporting parties, HR and leadership regarding pending investigations and provides timely investigation reports with supporting documentation
• Consults with in house employment attorneys as needed to ensure compliance and consistent interpretation of relevant laws and regulations and application of company policies and procedures
• Applies independent judgment when providing guidance to HR and leaders in the resolution of workplace concerns
• Develops effective relationships with team members, HR, and leaders to become a trusted partner
• Identify macro trends and themes as it relates to ER concerns and create, recommend, and influence positive change to solve the root problem
• Provides reports with insights to HRBPs and field partners (i.e. trends & root cause analysis)
• Participate in projects led by the ER team as needed

Skills

• Must have prior experience in a dedicated Employee Relations role
• Demonstrated skill and ability to conduct and resolve basic and complex investigations and develop sound, reasonable conclusions
• Excellent problem-solving and strong deductive reasoning skills
• Excellent verbal and written communications skills
• Excellent interpersonal skills, with the ability to build credibility and trust quickly with all levels of employees and leadership
• Ability to maintain a balanced and impartial viewpoint
• A high level of confidentiality and integrity
• Able to prioritize competing priorities and work independently with limited supervision
• Strong attention to detail
• Technical ability to use a wide array of systems from a user and admin perspective
• Strong qualitative and quantitative analytical skills
• Knowledge of effective HR practices, methods and processes in employment law and employee relations
• Knowledge of federal and state labor and employment laws and regulations (specifically in CA, CO, WA, OR, NV, TX, FL, NY)
• Bachelor's degree in human resources or related field or applicable work equivalent experience
• Must have a minimum of five (5) years' experience in a dedicated HR or ER role
• Must have a minimum of three (3) years' experience conducting employee relations investigations
• Must have a minimum of three (3) years' experience providing performance coaching consultation to people leaders
• Experience working in a remote role preferred
• AWI-CH or PHR/SPHR certification preferred
• Previous experience working in a fully remote or hybrid position
• Multi-unit experience in industries such as restaurant, retail, or hospitality is preferred

Benefits

• Health coverage
• Company paid benefits that are automatically provided at no cost, such as group life and accident insurance
• Benefit eligible team members may also accrue vacation hours
• All 24 Hour Team members, and their eligible dependents, receive a complimentary membership
• Free Club Membership
• Employee Assistance Program (EAP)
• Basic Group Live and AD&D Insurance ($10,000)
• 401k Savings and Investment Plan
• Medical/Dental/Vision Benefits
• Paid Time Off
• Sickness Benefits
• Washington State : Receive 40 hours of sick time on your first day of employment
• After 6 months of employment, accrue 1 hour of sick time for every 30 hours worked, up to a maximum of 120 hours, inclusive of time carried over

Company Overview

• 24 Hour Fitness is the world's largest privately owned and operated fitness center chain, and third in number of clubs behind Gold's Gym It was founded in 1983, and is headquartered in Carlsbad, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.24hourfitness.com/.

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