Regional Human Resources Business Partner - Northeast
We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate. Reporting to the Chief People Officer, Rowan’s Regional Human Resources Business Partner will serve as a crucial link between the HR team and the field. This remote based position will provide dedicated HR guidance and support to an entire region of Rowan employees, including the entire employee life cycle in our Studios, such as, but not limited, to employee relations, performance management, training, engagement, career development and compliance. This position, along with the entire HR team, will champion the company's culture, values & practices to maintain Rowan’s place as an employer of choice. The ideal candidate will have a minimum of 3 years’ experience successfully supporting general human resources functions and will have a desire to continue to grow their HR skill set. What you'll do:
- Be a strategic business partner to one of Rowan’s Regional General Managers, providing guidance on how to navigate and manage people matters with an eye towards advancing enterprise wide growth objectives.
- Routinely meet with field management within the region to identify and manage regional business needs and trends across the employee spectrum.
- Collaborate with other Regional HR Business Partners to proactively identify opportunities for continuous improvement
- Partner with cross-functional leaders to develop and execute solutions to improve HR and Operational compliance.
- Build strong relationships with field leadership through regular touchpoints to understand team dynamics, challenges, and opportunities.
What you bring to the table:
- 3+ years Human Resources or equivalent experience preferred, within a multi-state organization.
- BA/BS, preferably in Human Resources or related field, or equivalent experience
- HR Certification (PHR, SHRM-CP) credential preferred.
- Experience in retail or service-based environments preferred.
- Well versed in employee relations and handling difficult employment matters
- Excellent judgment and executive presence, understanding need for confidentiality given access and exposure to confidential and sensitive information;
- Exemplifies high standards of honesty, integrity and discretion
- Clear and effective written and verbal communication and strong interpersonal skills
- Excellent organizational skills; ability to prioritize multiple tasks/projects; strong attention to detail.
- Thrives in a fast-paced environment
- Ability to work independently as well as collaboratively
- Proficient with Google Docs, Microsoft Office Suite or related software
Full-Time Benefits + Perks:
- Medical/Dental/Vision Health Plans
- Long-term Disability
- Life Insurance
- 401k and Roth IRA Plans
- Paid Parental Leave
- Open PTO policy
- Employee discounts on our amazing products!
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). Apply tot his job Apply To this Job