Senior Medical Imaging Customer Service Engineer (MR/CT) - Remote Opportunity

Are you a highly skilled and experienced medical imaging professional looking for a new challenge? Do you want to make a real impact on patient care while enjoying a competitive salary, comprehensive benefits, and a dynamic work environment? Look no further! arenaflex, a leading nationwide medical equipment management company, is seeking a highly skilled and experienced Imaging Customer Service Engineer III to join our team.

Transform Lives with Your Technical Expertise

At arenaflex, we believe that every interaction has the power to change a life. As a Field Service Engineer III, you will play a critical role in maintaining high-quality medical imaging equipment, including MR and CT systems, to ensure seamless patient care. Your expertise will be instrumental in troubleshooting, repairing, and maintaining complex medical imaging equipment, as well as providing technical support and training to healthcare professionals.

Who We Are

arenaflex is a company of passionate medical equipment management experts dedicated to delivering exceptional service and support to hospitals and healthcare facilities. We value diversity, celebrate differences, and seek diverse backgrounds, ideas, and experiences to drive innovation and growth. Our team is comprised of experienced professionals who are committed to making a difference in the lives of patients and healthcare professionals.

Key Responsibilities

As an Imaging Customer Service Engineer III, you will be responsible for:

• Providing field support (75%) to troubleshoot, repair, and maintain high-end medical imaging equipment, including MR and CT systems
• Delivering technical support (10%) via phone, email, or online platforms to resolve technical issues and provide training to healthcare professionals
• Offering applications support (5%) to interact with radiologists, technicians, and physicians to stay updated on new and existing imaging solutions, issues, and trends
• Providing software support (10%) for applications software issues associated with X-ray and Vascular modalities, utilizing Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration

What You'll Need

To be successful in this role, you will need:

• Minimum 12 years of experience in high-end medical imaging equipment maintenance and repair
• High School Diploma or GED
• Valid driver's license with a safe driving record
• Basic computer skills and understanding of computer networks and equipment interaction
• Ability to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed
• Willingness to travel periodically to support business needs
• Physical ability to lift, push, and/or pull up to 75 pounds and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand, and walk for extended periods

What We Offer

As an Imaging Customer Service Engineer III at arenaflex, you will enjoy:

• Competitive salary ($72,867.87-$189,435.54)
• Comprehensive benefits package, including health insurance, short- and long-term disability, flexible spending accounts, and more
• Tuition reimbursement and daily pay program
• Opportunity to make a real impact on patient care and grow your career with a leading medical equipment management company
• Equal employment opportunities and a diverse, inclusive work environment

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to helping our employees grow and develop their careers. As an Imaging Customer Service Engineer III, you will have access to:

• Ongoing training and development opportunities to enhance your technical skills and knowledge
• Mentorship and coaching from experienced professionals in the field
• Opportunities to take on new challenges and responsibilities as you grow and develop in your career
• A dynamic and supportive work environment that encourages collaboration and innovation

Work Environment and Company Culture Highlights

arenaflex is a dynamic and supportive work environment that encourages collaboration and innovation. Our team is comprised of experienced professionals who are committed to making a difference in the lives of patients and healthcare professionals. We value diversity, celebrate differences, and seek diverse backgrounds, ideas, and experiences to drive innovation and growth.

Compensation, Perks, and Benefits

As an Imaging Customer Service Engineer III at arenaflex, you will enjoy a competitive salary, comprehensive benefits package, and a dynamic work environment. Our benefits package includes:

• Health insurance
• Short- and long-term disability
• Flexible spending accounts
• Tuition reimbursement and daily pay program
• Equal employment opportunities and a diverse, inclusive work environment

How to Apply

If you're a motivated and experienced medical imaging professional looking for a new challenge, please submit your application today. We can't wait to hear from you! Apply To This Job Apply for this job Apply for this job