Experienced Seasonal Customer Support/Sales Representative – Remote Opportunity with arenaflex
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we want to hear from you! arenaflex is seeking an experienced Seasonal Customer Support/Sales Representative to join our team and help us bring smiles to homeowners' faces throughout the year. As a Seasonal Customer Support/Sales Representative, you will be the voice of arenaflex, providing top-notch customer service and sales support to our clients. You will be responsible for handling a high volume of calls, emails, and virtual consultations, while also analyzing pricing formulas, crunching numbers in Excel, and presenting project bids to prospects. If you're a detail-oriented, sales-savvy individual with excellent communication skills and a passion for helping others, we want to hear from you!
About arenaflex
arenaflex is a rapidly growing seasonal service company specializing in lake weed removal and holiday lighting installations. We bring joy and magic to homeowners' lives, whether it's helping them reclaim their lakeshore or lighting up their holidays. Our team is dedicated to providing exceptional customer experiences, and we're looking for like-minded individuals to join our crew.
Key Responsibilities
* Be the voice of arenaflex – Answer 20-30 calls/emails per day, providing top-notch customer service and support to our clients.
- Host virtual consultations – Present 2-4, 30-45 minute Zoom consultations per day with prospective clients to discuss services and assess their needs.
- Master Excel magic – Analyze pricing formulas and carefully price out each project.
- Follow up like a pro – Keep in touch with leads through phone, email, and other platforms.
- Upsell & renew – Help customers discover additional services they'll love.
- Close deals – Onboard new clients and ensure smooth transitions.
- Stay organized – Track progress and maintain accurate records in our CRM.
What We're Looking For
* Exceptional English verbal and written communication skills (clear, fluent, and easily understood by customers).
- Professional demeanor and appearance suitable for video consultations.
- Extreme attention to detail.
- Strong communication skills with the ability to build rapport and provide outstanding customer care.
- Ability to work independently with minimal supervision.
- 3+ years of customer service and sales experience is required. Preferably related to the landscaping or B2C service industry.
- Remote Working: 1 year (Required)
Tech Must-Haves
* Strong (above basic) proficiency in Microsoft Excel, Google Sheets, and computer skills.
- Desktop (preferably multiple monitors)
- Need to have a designated, quiet, and professional environment with no interruptions.
- Wired USB noise-cancelling headset with an over-the-mouth microphone
- Hi-Speed Internet (preferably with an Ethernet connection. No satellite internet service providers)
- Requires a background check that will be paid for by us.
When You'll Work
* Totally Flexible! We believe in work-life balance. Flexible working hours between 8:00 AM - 7:00 PM CST. Flexible days, including mainly weekdays and sometimes on weekends if desired (to be mutually agreed upon).
- June 1 – September 1: 20-30 hours/week
- September 1 – December 1: 10-20 hours/week (holiday lighting season)
- December 1 – April 1: No scheduled hours (time to hibernate)
- April 1 – June 1 (2026): 10-15 hours per week
What's in It for You?
* Hourly Pay + Monthly Commissions + KPI Bonuses= Effective pay of: $25 -$28/hr (based on skills, experience & location)
- Work from home
- Return each season – Become part of our fun, growing team!
How to Apply
* Apply directly at: https://www.arenaflex.com/employment/
Important:
Applications submitted through any other method will not be considered.
ON YOUR APPLICATION:
Please answer the 3 questions below. Please enter them into the "Additional Notes" section on the application:
- What's your experience with Microsoft Excel (especially formulas, pricing tools, or data analysis)?
- Describe your home office setup—include your equipment, internet connection, and any software tools you're confident using.
- Give a brief example of how your attention to detail has helped you catch a mistake or improve a process.
Questions?
Please email [insert email] (but please don’t reply directly to this posting).
- If you're ready to be part of an awesome team that makes homes and holidays brighter, we'd love to hear from you!
Apply for this job