NetSuite ERP and Coupa Business analyst
Job Title: Senior Analyst, Corporate Applications Reports To: Associate Director, Corporate Applications Employment Type: C2H Workplace Type: Remote JOB OVERVIEW We are seeking a Senior Business Analyst with strong hands-on experience in NetSuite ERP and Coupa to support and optimize business processes across Finance, Procurement, Supply Chain, and R&D operations within a pharmaceutical environment. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring system solutions are compliant, scalable, and aligned with regulatory requirements. KEY RESPONSIBLIITIES Business Analysis & Stakeholder Engagement
- Partner with Finance, Procurement, Supply Chain, and Compliance teams to gather, analyze, and document business requirements.
- Translate business needs into functional specifications for NetSuite and Coupa implementations and enhancements.
- Lead process mapping, gap analysis, and future-state design initiatives.
NetSuite (ERP)
- Serve as a functional expert for NetSuite modules including:
o Financials (GL, AP, AR, Fixed Assets) o Procure-to-Pay (P2P) o Order-to-Cash (OTC) o Inventory & Supply Chain
- Configure and support workflows, saved searches, reports, roles, and permissions.
- Support integrations with Coupa, banking systems, and third-party applications.
- Assist with month-end, quarter-end, and audit activities.
Coupa (Procurement & Spend Management)
- Act as a hands-on functional lead for Coupa:
o Requisitions, PO, Invoicing, Expenses, and Supplier Management
- Troubleshoot integration issues between Coupa and NetSuite.
- Drive process improvements to enhance P2P efficiency and controls.
Compliance & Validation (Pharma / Life Sciences)
- Ensure systems and processes align with SOX, GxP, and internal controls.
- Support system validation documentation (e.g., requirements, testing, traceability).
- Participate in audits and inspections as needed.
Testing, Deployment & Support
- Lead UAT planning and execution, defect management, and sign-off.
- Develop training materials and conduct end-user training.
- Provide post-go-live support and continuous improvement.
QUALIFICATIONS Ideal Profile (Must-Haves)
- Bachelor’s degree in Business, Finance, Information Systems, or related field.
- 7+ years of experience as a Business Analyst, preferably in pharma or life sciences.
- Hands-on functional experience with NetSuite ERP (minimum 3–5 years).
- Hands-on experience with Coupa (Procurement, Invoicing, Expenses).
- Strong understanding of Finance and Procure-to-Pay processes.
- Experience with system integrations (NetSuite–Coupa strongly preferred).
- Excellent documentation, communication, and stakeholder management skills.
Preferred Qualifications (Nice-to-Haves)
- Experience in public or pre-IPO pharmaceutical/biotech companies.
- Knowledge of GxP, SOX, and validation frameworks.
- NetSuite or Coupa certifications.
- Familiarity with middleware (e.g., Workato, Boomi).
Key Competencies
- End-to-end ERP & P2P process expertise
- Strong analytical and problem-solving skills
- Ability to manage multiple initiatives in a fast-paced environment
- Detail-oriented with a strong compliance mindset
- Excellent written and verbal communication
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