Remote Part-Time Pharmacy Technician & Customer Service Representative – Deliver Exceptional Patient Care from the Comfort of Your Own Home with arenaflex!
At arenaflex, we're passionate about revolutionizing the way healthcare services are delivered, and we're looking for a highly skilled and compassionate Pharmacy Technician with excellent customer service skills to join our team in a remote, part-time capacity. As a Pharmacy Technician & Customer Service Representative, you will play a vital role in providing top-notch support to our patients, handling customer inquiries, and ensuring seamless pharmacy operations.
About arenaflex
arenaflex is a leading healthcare organization dedicated to providing exceptional patient care and services. We're committed to fostering a culture of innovation, diversity, and inclusion, where our employees can grow, learn, and thrive. With a strong focus on customer satisfaction, we strive to deliver personalized care that meets the unique needs of each patient.
Key Responsibilities:
As a Pharmacy Technician & Customer Service Representative, you will be responsible for:
- Performing duties assigned by the Data Entry Manager, including:
+ Answering phones and responding to orders and re-orders in a timely and professional manner. + Addressing customer inquiries and resolving client complaints and concerns with empathy and efficiency. + Triage incoming faxes, clarify orders as needed, and maintain accurate records and documentation.
- Utilizing strong attention to detail and organizational skills to ensure accurate and efficient processing of pharmacy orders and customer requests.
- Maintaining a high level of customer satisfaction through prompt resolution of issues and excellent communication skills.
Requirements:
To be successful in this role, you will need:
- Active NJ Board of Pharmacy, Pharmacy Technician License.
- Previous experience in pharmacy, with long-term care (LTC) pharmacy experience preferred.
- Knowledge of brand name and generic medications, as well as moderate to advanced computer skills.
- Excellent telephone etiquette, strong communication skills, and ability to work in a fast-paced environment.
- High school diploma or equivalent required; Frameworks/ECM knowledge a plus.
What We Offer:
As a Pharmacy Technician & Customer Service Representative at arenaflex, you can expect:
- Competitive salary and benefit package.
- Opportunity to work with a diverse and dynamic team.
- Remote work arrangement, allowing for flexibility and work-life balance.
- Professional growth and development opportunities.
- A chance to make a meaningful impact on patient care and satisfaction.
Our Commitment to Diversity and Inclusion:
At arenaflex, we're committed to fostering an inclusive environment where our employees can thrive. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.
Ready to Join Our Team?
If you're a motivated and compassionate Pharmacy Technician with excellent customer service skills, we encourage you to apply for this exciting opportunity. arenaflex offers a dynamic and supportive work environment, where you can grow, learn, and make a difference in the lives of our patients. Apply now and take the first step towards a rewarding career with arenaflex!
How to Apply:
To apply for this role, please visit our careers page at [insert link]. We look forward to reviewing your application and learning more about your qualifications and experience.
Equal Employment Opportunity:
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment where all employees can thrive and contribute to our mission of delivering exceptional patient care and services.
Contact Us:
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact information]. We look forward to hearing from you! Apply for this job