Experienced Seasonal Customer Support/Sales Representative – Remote Opportunity with arenaflex
At arenaflex, we're a rapidly growing seasonal service company that specializes in lake weed removal and holiday lighting installations. Our mission is to bring smiles year-round, whether it's helping homeowners reclaim their lakeshore or lighting up their holidays with twinkling magic. We're looking for a highly skilled and motivated Customer Support/Sales Representative to join our team on a seasonal basis.
About arenaflex
arenaflex is a dynamic and innovative company that's passionate about providing exceptional customer service and delivering top-notch results. Our team is dedicated to making a positive impact on our customers' lives, and we're committed to building long-lasting relationships with them. As a seasonal Customer Support/Sales Representative, you'll be an integral part of our team, working closely with our customers to understand their needs and provide personalized solutions.
Key Responsibilities
As a Customer Support/Sales Representative, you'll be responsible for:
- Being the voice of our brand – Answering 20-30 calls/emails per day and providing exceptional customer service
- Hosting virtual consultations – Presenting 2-4, 30-45 minute Zoom consultations per day with prospective clients to discuss services and assess their needs
- Mastering Excel magic – Analyzing pricing formulas and carefully pricing out each project
- Following up like a pro – Keeping in touch with leads through phone, email, and other platforms
- Upselling & renewing – Helping customers discover additional services they'll love
- Closing deals – Onboarding new clients and ensuring smooth transitions
- Staying organized – Tracking progress and maintaining accurate records in our CRM
What We're Looking For
We're seeking an exceptional individual with:
- Exceptional English verbal and written communication skills (clear, fluent, and easily understood by customers)
- Professional demeanor and appearance suitable for video consultations
- Extreme attention to detail
- Strong communication skills with the ability to build rapport and provide outstanding customer care
- Ability to work independently with minimal supervision
- 3+ years of customer service and sales experience, preferably related to the landscaping or B2C service industry
- Strong proficiency in Microsoft Excel, Google Sheets, and computer skills
- A designated, quiet, and professional environment with no interruptions
- Wired USB noise-cancelling headset with an over-the-mouth microphone
- Hi-Speed Internet (preferably with an Ethernet connection. No satellite internet service providers)
Tech Must-Haves
* Strong (above basic) proficiency in Microsoft Excel, Google Sheets, and computer skills
- Desktop (preferably multiple monitors)
- Wired USB noise-cancelling headset with an over-the-mouth microphone
- Hi-Speed Internet (preferably with an Ethernet connection. No satellite internet service providers)
When You'll Work
We offer flexible working hours between 8:00 AM - 7:00 PM CST, with the option to work mainly weekdays and sometimes on weekends if desired (to be mutually agreed upon). Our seasonal schedule is as follows:
- June 1 – September 1: 20-30 hours/week
- September 1 – December 1: 10-20 hours/week (holiday lighting season)
- December 1 – April 1: No scheduled hours (time to hibernate)
- April 1 – June 1 (2026): 10-15 hours per week
What's in It for You?
* Hourly Pay + Monthly Commissions + KPI Bonuses= Effective pay of: $25 -$28/hr (based on skills, experience & location)
- Work from home
- Return each season – Become part of our fun, growing team!
How to Apply
To apply for this exciting opportunity, please submit your application directly on our website at [https://www.arenaflex.com/employment/](https://www.arenaflex.com/employment/). Please answer the following questions in the "Additional Notes" section on the application:
- What's your experience with Microsoft Excel (especially formulas, pricing tools, or data analysis)?
- Describe your home office setup—include your equipment, internet connection, and any software tools you're confident using.
- Give a brief example of how your attention to detail has helped you catch a mistake or improve a process.
Questions?
If you have any questions or would like more information about this opportunity, please email [[email protected]](mailto:[email protected]).
Join Our Team!
If you're ready to be part of an awesome team that makes homes and holidays brighter, we'd love to hear from you! Apply now and take the first step towards an exciting career with arenaflex! Apply for this job