Coordinator, Benefits & HRIS

About the position Navitus Health Solutions is seeking a Coordinator, Benefits and HRIS to join our team! This position is hybrid working three days in our Appleton WI location. The Coordinator, Benefits and HRIS (Human Resources Information System) supports the administration of associate benefit programs and HRIS operations. This role is responsible for managing day-to-day benefit enrollment activities, including new hires and qualifying life events, while ensuring accurate and timely data processing within the HRIS. The Coordinator serves as a key point of contact for associates, providing support for benefit-related inquiries, documentation, and communications. Additionally, this role assists with reporting needs, contributes to benefit communication planning, and supports ongoing HR and benefits operations.

Responsibilities

• Support day-to-day administration of employee benefits programs in compliance with plan documents and applicable regulations, including FMLA, ADA, COBRA, unemployment, and workers’ compensation requirements.
• Administer associate benefit enrollment activities, including new hires, qualifying life events, executive enrollments, and open enrollment; ensure timely processing and accurate collection of required documentation.
• Manage monthly benefits billing processes, including invoice reconciliation and approval for payment.
• Monitor and maintain program trackers for various benefit-related initiatives (e.g., education reimbursement, volunteer programs, PTO cash-out, medical premium discounts).
• Oversee the benefits inbox by triaging incoming inquiries, assigning ownership, and responding to associate and leader questions in alignment with plan provisions and company policies.
• Create, maintain, and deliver standard and ad hoc reports, including HR metrics and benefit enrollment reporting.
• Review and approve associate changes submitted through Manager Self Service (MSS), including updates to address, location, reporting relationships, job codes, job grades, and other non-pay-related fields.
• Administer HRIS benefit eligibility file feeds, including setup, monitoring, and troubleshooting of system integrations and manual vendor files.
• Support benefit communication planning and execution, including drafting associate communications and maintaining an annual benefits communication calendar.
• Contribute to process improvement initiatives by identifying opportunities to enhance efficiency, accuracy, and the associate experience; partner with HR team members to implement improvements.
• Support and uphold compliance, as well as diversity, equity, and inclusion (DEI) initiatives, ensuring alignment with organizational values and program objectives.
• Other duties as assigned

Requirements

• Associate’s degree in Human Resources or related field, or equivalent work experience required.
• 1 year of experience in a Human Resources role required.
• Strong knowledge of HR programs, policies, and procedures, including employee relations, recruitment, compensation, benefits, EEO/AAP, and FMLA administration required.

Nice-to-haves

• SHRMP-CP, PHR or CEBS certification preferred.
• 2+ years of experience in benefits administration preferred.
• Experience with HRIS platforms strongly preferred, with specific familiarity in ADP Workforce Now or similar systems.
• Experience supporting internal benefit communications, including planning, drafting, and delivering associate-facing messaging, strongly preferred.

Benefits

• Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5%
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!

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