Experienced Bookkeeper and Customer Service Representative – Office Operations and Financial Management

At arenaflex, we're on a mission to revolutionize the way businesses operate, and we're looking for a highly skilled and dedicated Bookkeeper and Customer Service Representative to join our team. As a key member of our administrative staff, you'll be responsible for overseeing our office operations, ensuring efficient administrative support, and providing exceptional customer service to our clients.

About arenaflex

arenaflex is a dynamic and innovative company that's passionate about delivering exceptional results for our clients. We're a team of dedicated professionals who are committed to excellence, and we're always looking for talented individuals who share our vision. Our company culture is built on a foundation of trust, respect, and open communication, and we're proud to offer a collaborative and supportive work environment that encourages growth and development.

Responsibilities

As our ideal candidate, you'll be responsible for a wide range of tasks, including:

• Managing day-to-day office operations: You'll be responsible for ensuring a smooth workflow and effective communication among team members, including coordinating meetings, managing schedules, and maintaining a clean and organized workspace.
• Overseeing accounts payable and accounts receivable processes: You'll be responsible for ensuring timely and accurate processing of invoices, including managing cash flow, reconciling accounts, and maintaining accurate financial records.
• Performing bank reconciliations and balance sheet reconciliations: You'll be responsible for maintaining financial integrity by performing regular bank reconciliations and balance sheet reconciliations, ensuring that all financial records are accurate and up-to-date.
• Maintaining the general ledger accounting system: You'll be responsible for ensuring that all entries are accurate and up-to-date, including managing journal entries, reconciliations, and financial reports.
• Processing payroll accurately and on time: You'll be responsible for ensuring that payroll is processed accurately and on time, adhering to all applicable regulations and laws.
• Utilizing accounting software for financial reporting and analysis: You'll be responsible for utilizing Sage, Quicken, or other accounting software to generate financial reports and perform analysis, including budgeting, forecasting, and financial modeling.
• Assisting in corporate accounting tasks as needed: You'll be responsible for providing support during audits or financial reviews, including preparing financial statements, schedules, and other reports as required.
• Providing customer service (phone orders) as needed: You'll be responsible for providing exceptional customer service, including answering phone calls, responding to emails, and resolving customer complaints in a timely and professional manner.

Requirements

To be successful in this role, you'll need to have:

• Proven experience as an Office Manager or in a similar administrative role with a focus on accounting functions: You'll need to have a strong background in accounting and bookkeeping, with experience in managing office operations and providing administrative support.
• Strong knowledge of double entry bookkeeping principles and practices: You'll need to have a solid understanding of double entry bookkeeping principles and practices, including journal entries, reconciliations, and financial reporting.
• Proficiency in accounting software such as Sage and Quicken: You'll need to have experience using accounting software such as Sage and Quicken, including generating financial reports and performing analysis.
• Experience with payroll processing and general ledger accounting: You'll need to have experience with payroll processing and general ledger accounting, including managing cash flow, reconciling accounts, and maintaining accurate financial records.
• Excellent organizational skills with the ability to prioritize tasks effectively: You'll need to be able to prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Strong attention to detail and accuracy in all aspects of work: You'll need to have a strong attention to detail and accuracy in all aspects of work, including financial reporting, payroll processing, and customer service.
• Ability to work independently as well as collaboratively within a team environment: You'll need to be able to work independently as well as collaboratively within a team environment, including communicating effectively with team members, management, and clients.
• Excellent communication skills, both verbal and written: You'll need to have excellent communication skills, both verbal and written, including the ability to communicate complex financial information to non-financial stakeholders.

Nice-to-haves

While not required, the following skills and qualifications would be a plus:

• Experience with other financial tools and software: You'll need to have experience with other financial tools and software, including QuickBooks, Xero, or other accounting software.
• Certifications in accounting or bookkeeping: You'll need to have certifications in accounting or bookkeeping, including CPA, CMA, or other relevant certifications.
• Experience with financial analysis and reporting: You'll need to have experience with financial analysis and reporting, including budgeting, forecasting, and financial modeling.

Benefits

arenaflex offers a comprehensive benefits package, including:

• Health insurance: We offer a range of health insurance options to ensure that you and your family are protected.
• Dental insurance: We offer dental insurance to ensure that you and your family have access to quality dental care.
• 401(k): We offer a 401(k) plan to help you save for retirement.
• Paid time off: We offer paid time off to ensure that you have time to relax and recharge.

How to Apply

If you're a motivated and detail-oriented individual with a passion for accounting and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We can't wait to hear from you! Apply to this job Apply for this job