Experienced Data Entry Specialist – Remote Opportunity at arenaflex

At arenaflex, we're on a mission to revolutionize the way we deliver exceptional patient care and experiences. As a leading healthcare organization, we're committed to innovation, compassion, and excellence. We're seeking a highly skilled and detail-oriented Data Entry Specialist to join our remote team, working closely with our pharmacy professionals to ensure seamless patient interactions and data management.

About arenaflex

arenaflex is a dynamic and forward-thinking organization that prioritizes the well-being of our patients, employees, and communities. We're dedicated to providing a supportive and inclusive work environment that fosters growth, learning, and collaboration. Our team is passionate about delivering exceptional patient care, and we're committed to staying at the forefront of industry trends and best practices.

Job Summary

As a Data Entry Specialist at arenaflex, you'll play a vital role in supporting our pharmacy operations, ensuring accurate and timely data entry, and providing exceptional customer service to patients and healthcare professionals. This is an exciting opportunity to join a dynamic team, develop your skills, and contribute to the success of our organization.

Key Responsibilities

* Perform data entry tasks with high accuracy and attention to detail, adhering to HIPAA guidelines and arenaflex policies.

• Utilize arenaflex's prescription information access strategies and systems to register new patients, handle prescription requests, and enter orders for processing.
• Troubleshoot missing prescription information, interpret medical abbreviations (SIG codes), and resolve data entry exceptions.
• Handle correspondence with patients (inbound calls, chats, emails) and make outbound calls to prescribers and patients as needed.
• Resolve 1/3 party rejects by reviewing, gathering facts, making corrections, and resubmitting for processing according to individual plan requirements.
• Make phone calls to insurers and others to obtain information, gain override approval, or resolve 1/3 party rejects.
• Provide assistance to pharmacists, both those within the facility and those at other locations, and identify and communicate issues to senior management as necessary.
• Obtain active technician license or certification within the first 90 days and maintain an active technician license or certification.

Essential Qualifications

* High school diploma or equivalent (GED).

• Basic computer skills, including:

+ Starting and shutting down a laptop. + Using a mouse to click and navigate. + Starting and closing applications. + Transferring between programs. + Saving files. + Printing documents and accessing information online.

• Primary search engine skills, including:

+ Opening a browser. + Typing in URLs in the correct area. + Using a search engine. + Bookmarking a website. + Navigating using back/forward/stop buttons. + Filling out forms online.

• Intermediate keyboarding skills (at least 25 WPM, touch typing, formatting files).
• Effective written and verbal communication skills.
• 18 years of age or older.

Preferred Qualifications

* At least 365 days of pharmacy technician experience in a retail or call center environment.

• At least 18 months of experience as a pharmacy technician with a certificate/registration via state as granted by the state board of pharmacy or nationally recognized certification corporation.
• Experience providing customer support to internal and external clients, including assembling pleasant standards for offerings and assessment of customer pride.
• Intermediate to superior keyboarding skills (at least 35 WPM, touch typing, formatting files).
• Fluency in Spanish and English.

What We Offer

* Competitive salary ($20/hour).

• Opportunity to work in a dynamic and supportive remote team environment.
• Comprehensive training and development programs to enhance your skills and knowledge.
• Collaborative and inclusive work culture that values diversity and employee well-being.
• Opportunities for career growth and advancement within arenaflex.

How to Apply

If you're a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to submit your application without delay. We're excited to hear from talented candidates like you and look forward to reviewing your application. Apply Job! Apply to this Job Apply for this job