Experienced Customer Service Representative – Loan Consultant I – Sedalia, MO
At arenaflex, we believe that the success of our company is directly tied to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. This approach has set us apart from our competitors and has enabled us to achieve great things as a team. Our motto, "Success is the only option," reflects our unwavering dedication to excellence and our relentless pursuit of improvement. As a leading provider of financial services, arenaflex offers a comprehensive benefits package for employees and their dependents, including medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance, and an employee assistance program. We also offer optional benefits such as critical care, auto, home, and pet insurance, as well as other ancillary insurance options.
Job Summary:
We are seeking an experienced Customer Service Representative – Loan Consultant I to join our team in Sedalia, MO. As a Loan Consultant I, you will provide exceptional customer experience while providing personal loan solutions. This role focuses on building a customer base through sales, loan extension, and merchant referrals. Your success will be measured by your ability to create a positive customer experience, generate business, comply with regulations, meet monthly goals, and maintain accuracy.
Key Responsibilities:
* Greet, assist, and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face-to-face communications with customers.
- Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances, and close the branch.
- Actively market all branch products and services to individuals.
- Perform all other duties as assigned by management.
Essential Qualifications:
* High School Diploma or GED from an accredited institution
- 0-2 years of experience in consumer finance or a related field
- Cash handling experience; computer skills; customer service skills
- Ability to work with minimal supervision
- Excellent communication skills
- Proficient working knowledge of Microsoft Windows, Excel, and Word Applications
Preferred/Desired Qualifications:
* Associates or Bachelor's Degree
- Bilingual, Spanish/English
Work Environment:
Our office environment is fast-paced, high-growth, team-oriented, and has a great culture. If you are looking for a challenging and rewarding career, you will thrive in our dynamic environment.
Compensation and Benefits:
arenaflex offers a competitive salary and a comprehensive benefits package, including:
- Medical, dental, and vision benefits
- Paid time off and paid holidays
- 401(k) and life insurance
- Long-term disability and tuition assistance
- Employee assistance program
- Optional benefits such as critical care, auto, home, and pet insurance
Career Growth Opportunities:
At arenaflex, we believe in investing in our employees' growth and development. We offer opportunities for career advancement, training, and professional development to help you achieve your career goals.
Why Join arenaflex?
* We value our employees and offer a comprehensive benefits package
- We are a fast-paced, high-growth company with a great culture
- We offer opportunities for career advancement and professional development
- We are committed to excellence and continuous improvement
How to Apply:
If you are a motivated and customer-focused individual with a passion for finance, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
Location:
Sedalia, MO
Apply Now:
Don't miss this opportunity to join our team and start your career with arenaflex. Apply now and take the first step towards a rewarding and challenging career in finance. Apply for this job