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Experienced Full Stack Customer Development Manager – Costco – Open to Remote Work

Work from home Full-time role Hiring

Are you a results-driven professional with a passion for driving business growth through data-driven insights and customer-centric strategies? Do you thrive in a fast-paced environment where no two days are the same? Look no further! arenaflex is seeking an experienced Full Stack Customer Development Manager to join our team and propel your career forward.

About arenaflex

arenaflex is a leading industry-leader in the wine and spirits distribution industry, with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. Our company culture is built on a foundation of respect, inclusivity, and continuous learning, where you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment.

Overview

As a Full Stack Customer Development Manager, you will be the Insights and Analytics expert supporting a Top National Customer. You will use your analytical and thought leadership skills to execute category strategies in alignment with customer priorities. This role involves analyzing data, identifying opportunities, and making recommendations that drive category and customer growth.

Primary Responsibilities

* Manage data sources to monitor the field execution of vendor programs & assortments.

  • Communicate complex and/or detailed information to multiple individuals/audiences with differing knowledge levels.
  • Stay informed of analytic best practices across the industry and provide effective information to deliver sales, margin, and market development goals.
  • Analyze and report data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Track category performance, including sales, profits, margins, and market share.
  • Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews.
  • Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats.
  • Evaluate and make recommendations on supplier performance to enhance the company's inventory & fill rate objectives.
  • Understand and apply customer, consumer, and industry insights using market research data to deliver category growth.
  • Ensure superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving.
  • Manage multiple priorities in a fast-paced environment and perform other job-related duties as assigned.

Minimum Qualifications

* Bachelor's Degree and experience within the CPG sector; Adult Beverage preferred; Costco experience a value add.

  • Strong analytical, problem-solving, decision-making, and quantitative analysis skills.
  • Incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations.
  • Understanding of National Chain Sales, Retail, and Distributor operations.
  • Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc).
  • Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations.
  • Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems.
  • Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel.
  • Strong leadership, decision-making capability, and a proven track record of success.
  • Intermediate to advanced knowledge of Excel and PowerPoint.

Physical Demands

* Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor)

  • Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
  • Critical nature of this job may require extended hours, overtime and weekends
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Work Environment and Company Culture

arenaflex is committed to creating a work environment that is inclusive, respectful, and supportive of all employees. We offer a range of benefits and perks to support your physical and mental well-being, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

Career Growth Opportunities and Learning Benefits

arenaflex is committed to the growth and development of our employees. We offer a range of training and development programs to help you build your skills and advance your career. Our company culture is built on a foundation of continuous learning and growth, where you'll have the opportunity to learn from experienced colleagues and industry experts.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and a range of benefits and perks to support your physical and mental well-being. We also offer a range of career growth opportunities and learning benefits to help you build your skills and advance your career.

Conclusion

If you're a results-driven professional with a passion for driving business growth through data-driven insights and customer-centric strategies, we encourage you to apply for this exciting opportunity. arenaflex is a dynamic and supportive work environment that offers a range of benefits and perks to support your physical and mental well-being. We look forward to hearing from you!

How to Apply

Don't hesitate to apply! We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding career with arenaflex. Apply to this job Apply for this job

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