Customer Service Representative-Remote (Healthcare Claims) at arenaflex

Are you looking for a career change that offers flexibility, growth opportunities, and a chance to make a real difference in people's lives? Do you want to join a company that values its employees, fosters a culture of inclusivity, and is committed to delivering exceptional customer experiences? If so, we invite you to explore the exciting opportunity of becoming a Customer Service Representative-Remote (Healthcare Claims) at arenaflex.

A NEW CAREER POWERED BY YOU

At arenaflex, we believe that every individual has the potential to make a meaningful impact. That's why we're dedicated to creating a work environment that empowers our employees to grow, learn, and thrive. As a remote Customer Service Representative, you'll be part of a diverse team from around the world, working together to deliver exceptional customer experiences and drive business growth.

CAREER GROWTH AND PERSONAL DEVELOPMENT

We're not just looking for talented individuals; we're looking for game-changers who are passionate about making a difference. At arenaflex, we invest in our employees' growth and development, offering a range of training programs, mentorship opportunities, and career advancement paths. With us, you'll have the chance to develop new skills, take on new challenges, and build a rewarding career that aligns with your values and aspirations.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Representative working from home, you will:

• Provide customer support processing medical claims in a back-office setting
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences...with a smile

YOUR QUALIFICATIONS

To succeed in this role, you'll need:

• 1+ year of previous claims experience (healthcare claims preferred for some positions)
• Call center experience preferred
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States or have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

At arenaflex, we believe in investing in our employees' success. As a remote Customer Service Representative, you'll enjoy:

• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If you're ready to take the next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."

Location:

USA, OH, Work-at-Home

Language Requirements:

English

Time Type:

Full time

Physical & Mental Requirements:

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here.

arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply to this job Apply for this job