Immediate Hiring: Bilingual Customer Service Associate – Remote Opportunity with arenaflex

Join arenaflex, a global leader in the customer experience (CX) industry, and become a part of a dynamic team that creates memorable experiences for our clients and their customers. At arenaflex, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. With over 20 years of experience hiring for our customer support roles, our modernized application technology benefits our customers and you!

About arenaflex

arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other.

Why Join arenaflex?

* Work from the comfort of your own home with a full-time schedule and flexibility of a seasonal role, with the opportunity to become permanent

• Enjoy a competitive salary of $16/hour and incentive opportunities
• Receive hands-on, 100% paid training to help you succeed in your role
• Take advantage of internal mobility, with 84% of our managers promoted within
• Enjoy employee discounts, referral bonuses, and our EverBetter wellness program
• Be part of a global team that creates memorable experiences for our clients and their customers

Responsibilities

As a Bilingual Customer Service Associate, you will:

• Provide basic technical support via phone in Spanish and English
• Deliver an exceptional support experience
• Interact and communicate effectively with a variety of customers
• Provide a memorable and delightful experience

Qualifications

To be successful in this role, you will need:

• To be fluent in Spanish and English - while this role supports both, most calls are in English
• A High School Diploma or GED Equivalent
• To be at least 18 years of age

Equipment and Internet Requirements

To work from home, you will need:

• A hardwired internet connection (no satellite or wireless)
• A required internet speed of 5.0 Mbps Down/ 5.0 Mbps Up
• A working phone line (home phone or mobile)
• A home office that is a noise/distraction-free environment
• A desk and an ergonomic chair

Work Environment and Company Culture

At arenaflex, we value diversity and inclusion. We are committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.

Compensation, Perks, and Benefits

* Competitive salary of $16/hour

• Incentive opportunities
• Hands-on, 100% paid training
• Internal mobility, with 84% of our managers promoted within
• Employee discounts
• Referral bonuses
• EverBetter wellness program

How to Apply

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application. Apply to this job Apply for this job