Experienced Customer Sales Executive, Amazon Protein – Driving Digital Commerce Growth and Excellence

At arenaflex, we're on a mission to revolutionize the way we connect with customers and drive business growth in the rapidly evolving digital commerce landscape. As a leading player in the industry, we're seeking an exceptional Customer Sales Executive to join our Amazon Protein team and help us achieve our vision. This is a unique opportunity to leverage your expertise in sales, marketing, and customer relationship management to drive success in a dynamic and fast-paced environment.

About arenaflex

arenaflex is a forward-thinking organization that's dedicated to delivering innovative solutions and exceptional customer experiences. Our team is passionate about staying ahead of the curve and pushing the boundaries of what's possible in digital commerce. With a strong focus on collaboration, creativity, and customer-centricity, we're building a culture that's inclusive, diverse, and driven by a shared sense of purpose.

Job Summary

As a Customer Sales Executive, Amazon Protein, you'll play a critical role in driving the growth and success of our Amazon Protein business. You'll be responsible for developing and executing strategic plans to develop customers and capabilities, aligning with arenaflex's long-term vision for digital commerce. This role requires a unique blend of sales, marketing, and leadership skills, as well as a deep understanding of the digital commerce landscape and the ability to drive results in a rapidly evolving environment.

Key Responsibilities

* Develop and execute short, mid, and long-term growth strategies to develop the Hershey-account(s) partnership and ensure successful execution across the organization

• Work closely with Protein leadership to align sales forecasts and ensure the business has the right level of brand and marketing support
• Travel to customers and support conversations/negotiations with buying teams, guiding and participating in discussions for Joint Business Planning (JBP) and long-term strategic growth
• Educate the organization on the strategic importance of eCommerce and trends/developments within this rapidly evolving channel
• Use available data and insights to provide sound merchandising/marketing/promotional/product optimization recommendations (prescriptive selling)
• Own the planning and execution of merchandising/marketing/promotional/content plans, crafted in close collaboration with brand/season, digital, shopper marketing, and sales teams
• Co-own relationships with content development/creative agencies, ensuring creative content is optimized, impactful, and compliant with brand messaging
• Own relationships with catalog, data, and media agencies specific to Amazon, partnering together to set strategic objectives, create action plans, and monitor progress
• Establish business reporting/KPIs to ensure progress against objectives and communicate back to the organization
• Operate as an evangelist for assigned account(s), coordinating with cross-functional teams to ensure catalog accuracy, in-stock/forecasting reliability, new product setup, and sales planning
• Collaborate closely with IS, Digital Marketing, Insights, and Shopper Marketing teams to leverage insights and digital expertise to execute current year plans and build capabilities to advise and evolve customer relationships
• Own the eCommerce P&L for assigned portfolio (currently Amazon.com, 3P, Prime Pantry, Amazon Fresh/Prime Now, Amazon Business, Amazon Go, Amazon Grocery, Fresh Pick Up, Whole Foods)

Essential Qualifications

* Previous sales experience with direct management of a customer/retailer relationship; Amazon experience preferred but open to translatable experience

• Demonstrated P&L management with strong business judgment and decision-making skills; ability to identify, prioritize, and articulate high-impact initiatives
• Experience directly managing customers, including strengths in advising and negotiating
• Strong ability to work effectively in a matrix environment
• Excellent management skills, with the ability to delegate and manage multiple priorities while generating positive relationships
• Proven leadership skills
• Strong knowledge and experience managing digital customers, media, and creative development, SEO, and eCommerce merchandising preferred but open to translatable experience
• Proven ability to translate insights into sound merchandising/marketing/promotional/product optimization recommendations (prescriptive selling)
• Superb communication skills, including strong oral and presentation skills with the ability to communicate and interact at all levels
• Aptitude for problem-solving/quick learning
• Positive attitude and high level of energy

Preferred Qualifications

* MBA or equivalent

• 5+ years of experience managing a P&L or digital commerce business; CPG background preferred
• Strong understanding of the digital commerce landscape and the ability to drive results in a rapidly evolving environment

What We Offer

* Competitive salary and benefits package

• Opportunity to work with a dynamic and forward-thinking organization
• Collaborative and inclusive work environment
• Professional development and growth opportunities
• Flexible, hybrid remote work arrangement
• Access to cutting-edge technology and tools
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application and look forward to hearing from you. Apply To This Job Apply for this job