Senior Systems Engineer

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! This position is posted to comply with state regulations and to ensure all qualified team members have an opportunity to apply. How you’ll make an Impact As the Senior Systems Engineer (SSE) you will primarily focus on project planning and design, implementation, documenting, and supporting a wide variety of client IT projects and initiatives. Strong customer relations and follow-up to ensure that service has been completed to customer's satisfaction are a must. You’ll need to be a team player, yet work well independently, and have excellent verbal and written communication skills. You will collaborate with Project Managers (PMs) and System Engineers (SEs) to implement and deploy IT solutions, while mentoring SEs on the technology stack and providing guidance on Engineering Execution Plans and project delivery best practices. Location and Work Expectations This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS). What you’ll be doing Deploy advanced technical solutions including but not limited to new deployments and service modifications Maintain minimum billable utilization of 75% Provides excellent support to customers remotely or onsite as needed Execute complex migrations and configurations Communicates both internally and externally to progress, issues and scope changes needed Able to pivot and provide solutions when plans do not meet the requirements Provides input and recommendations to the team to assist with project creation and planning Demonstrated knowledge of networking both physical and virtual Demonstrated knowledge of cloud solutions (AWS, Azure or OCI) Demonstrated knowledge of MDM Solutions (Intune/Autopilot) Demonstrated knowledge of Virtualization, clustering, and high availability Designs and build GPOs to enforce policy across organizations Ability to install and configure virtual machine hosts Ability to build Cloud servers and connect to on-premises machines Configuration of AAD and DirSync to O365 Ability to troubleshoot advanced applications and servers Advanced building of networking configurations and firewall policies Advanced understanding and design of AD structures and permissions Understanding of clusters for various services Advanced understanding of DNS both internally and externally Expertise in windows configurations and services Advanced understanding of O365 licenses, rules, configurations, and functionality You’ll be successful in this role if you have experience in/with At least 5 years of experience that is directly related to the duties and responsibilities specified Certifications including Microsoft Role Based Certifications, CCNA/CCNP, VCP, etc This role involves extended periods of sitting or standing and regular use of computers and office equipment Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus Points For Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable Information Technology Infrastructure Library (ITIL) Foundation Experience with ConnectWise, Automate, or similar service management system Subject matter expert for specific technologies (e.g. Microsoft, VMware, Citrix, Cisco, etc.) MSP Experience Benefits and Perks Medical, Dental and Vision coverage for employee and family 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) Health Savings Account (HSA) Options / PPO Options Employee Assistance Program Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays Education Reimbursement Program Generous Employee Referral Program - cash bonus for successful referrals! Dynamic Recognition and Rewards Clear Promotion and Advancement Tracks Work with Industry-Leading Talent The base pay range for this position is expected to be between $88,000.00 and $125,000.00 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 5/26/26. Apply To This Job