Senior Technical Alliance Manager
Overview
Senior Technical Alliance Manager 📍 United States – 💻 Remote
About the Role
Hyland is seeking a Senior Technical Alliance Manager to serve as the authoritative technical voice of our AWS partnership and the architect of Hyland's multi-ISV cloud solution strategy. This is a senior technical leadership position for someone with deep, first-hand knowledge of the AWS ecosystem who can identify where Hyland's content and process automation capabilities intersect with AWS services and adjacent ISV capabilities to create differentiated, co-sellable solutions. The Senior TAM will direct technical collaborations between Hyland and AWS — from joint architecture design through funded POC execution to Marketplace delivery — and will serve as the internal authority on which AWS capabilities and partner integrations belong in Hyland's forward-looking platform strategy. This individual must be equally fluent in technical architecture and executive business narrative, capable of representing Hyland in AWS executive briefings, industry reference architecture conversations, and co-build planning sessions at the highest levels of the partnership. Technology Tools Cloud Platform: AWS (Compute, Storage, AI/ML, Data Integration, Security Services) Marketplace & Partner Programs: AWS Marketplace, ISV Accelerate, Foundational Technical Review (FTR), Well-Architected Review, AWS Competency Programs Certifications: AWS Solutions Architect Professional, AWS Specialty Certifications (Machine Learning, Security, Database) ISV Ecosystem Partners: Snowflake, Salesforce, MongoDB, Workday Your Role Responsibilities — Here's What You'll Do Direct the technical workstreams of Hyland's AWS co-build initiatives — setting scope, driving accountability, and resolving architectural decisions across internal engineering teams and AWS partner solution architect counterparts. Own the end-to-end delivery of AWS-funded technical programs including POC engagements, Innovation Sandbox activations, migration acceleration grants, and ISV Accelerate technical milestones, ensuring each program results in a deployable artifact, a Marketplace-ready offering, or a documented co-sell asset. Own Hyland's AWS Competency attainment strategy — identifying competencies with the highest buyer signal value in target verticals (e.g., Healthcare, Financial Services, Public Sector, Machine Learning) and building the technical evidence packages required for validation. Provide quarterly briefings to Hyland Product Management Leadership on AWS service roadmap developments, competitor AWS integration activity, and recommended platform alignment decisions with material GTM implications. Design multi-ISV solution plays that layer Hyland solutions alongside AWS-native services and complementary ISV capabilities to create architecturally coherent, jointly co-sellable offerings — producing reference architectures, solution briefs, and integration blueprints for use in customer engagements. Engage directly in strategic co-sell opportunities where deep AWS technical expertise is required, representing Hyland in AWS-led technical forums, Partner Advisory Councils, and industry events including AWS re:Invent and Summit. Role Essentials — What You Bring 10–12 years of experience in technical alliances, cloud architecture, or solution engineering within an enterprise ISV or SaaS organization, with deep hands-on knowledge of the AWS service portfolio across compute, storage, AI/ML, data integration, and security. AWS Solutions Architect Professional certification required; additional specialty certifications in Machine Learning, Security, or Database strongly preferred. Expert-level familiarity with AWS Partner Network programs including ISV Accelerate, Foundational Technical Review (FTR), Well-Architected Review, Competency programs, and AWS Marketplace listing and pricing models. Demonstrated ability to architect multi-ISV solution plays that layer complementary partner capabilities (e.g., Snowflake, Salesforce, MongoDB, Workday) onto AWS infrastructure alongside Hyland solutions. Executive-level written and verbal communication skills with the ability to distill complex architectural concepts into business-impact narratives for C-suite and AWS leadership audiences. What We'd Like to See — Preferred Skills Track record of directing technical collaborations with hyperscaler partner teams, including joint architecture design, funded POC execution, and AWS Marketplace listing delivery. Proven ability to lead without direct authority — directing cross-functional technical initiatives across product, engineering, pre-sales, and external AWS stakeholders toward defined outcomes. Experience building and managing IP governance frameworks in collaboration with executive product leadership, balancing partnership acceleration with core product IP protection. Familiarity with Hyland's content services, intelligent automation, or AI/ML capabilities and how they intersect with AWS-native services in complex enterprise customer environments. Experience representing a company at AWS-led technical forums, Partner Advisory Councils, and major industry events such as AWS re:Invent and AWS Summit. About Hyland Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com. © Hyland. All rights reserved. About Hyland Life #HylandLife Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them. Equal Opportunity Statement Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements. Apply To This Job