Talent Acquisition Director

Job Description:

• Design and execute strategies to attract, source, and hire top talent in a high-volume recruiting environment.
• Oversee the entire recruitment lifecycle and manage recruiter teams.
• Build employer brand and partner with leadership on workforce planning.
• Use data to improve hiring efficiency and meet business goals.
• Develop long-term recruitment strategies and forecast hiring needs in collaboration with workforce management.
• Lead, develop, and motivate the entire talent acquisition team.
• Implement initiatives to build a strong employer brand and increase company visibility.
• Lead sourcing strategies using diverse channels to create robust talent pipelines.
• Partner with HR and business leaders to guide hiring best practices.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field
• 8–10 years of progressive Talent Acquisition or recruiting experience, with proven experience in a senior recruiting/TA leadership role
• Experience in the BPO/Contact Center industry, supporting high-volume and multi-site hiring environments.
• Strong strategic thinking, leadership, and communication skills.
• Proficiency with recruitment technologies and data analysis.
• Deep understanding of market trends and compliance.
• Deep understanding of high-volume recruiting.
• Ability to manage multiple complex projects simultaneously

Benefits:

• Celebrating diversity
• Robust work at home program

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