Trust & Safety Ops Coordinator

About the position We are looking for a detail-oriented and collaborative T&S Ops Coordinator to join our Trust & Safety team at Linktree. In this role, you’ll support the day-to-day operational workflows that keep our platform safe and our community protected. You’ll work closely with cross-functional partners to execute on policy enforcement processes, monitor operational health, and help build the systems that scale our Trust & Safety capabilities. This is a great opportunity for someone who thrives in structured, fast-paced environments and wants to make a real impact on how a global platform manages risk and safety.

Responsibilities

• Monitor and triage incoming Trust & Safety operational queues, ensuring

timely and accurate handling of reports across policy categories

• Partner with policy and product teams to implement workflow improvements and

tooling enhancements that improve efficiency and consistency

• Track and report on key operational metrics, identifying trends and flagging

anomalies to inform policy and product decisions

• Contribute to the development and documentation of standard operating

procedures, training materials, and escalation protocols

• Support cross-functional initiatives including abuse prevention, content

moderation, and account integrity programs as needs evolve

Requirements

• 2+ years of experience in trust and safety operations, content moderation, or

policy enforcement

• Familiarity with case management systems and content moderation tooling
• Strong analytical skills with the ability to synthesize data, identify

trends, and escalate effectively

• Excellent written and verbal communication skills; comfortable collaborating

across policy, product, and engineering

• High attention to detail with the ability to manage competing priorities in a

fast-paced environment

• Experience navigating ambiguity with a bias toward action in a hybrid work

environment

Benefits

• An annual wellbeing allowance to use on things like (but not limited to)

fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set-up - the choice is yours!

• 100% coverage (and 80% for your dependents) of your monthly premiums for

medical, dental, vision, disability and life insurance for US-based employees.

• Employer contribution towards your retirement.
• Generous time off for vacation, holidays, parental leave, volunteer time, and

other categories.

• Employee stock option program - we want each and every employee to share in

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