Remote Pharmacy Data Entry Technician - Long Term Care

Job Summary Cape Fear Long Term Care Pharmacy is seeking a highly accurate and dependable Remote Pharmacy Data Entry Technician to join our growing team. In this role, you will support our long-term care operations by entering and managing prescription orders for assisted living facilities. This is a non-dispensing remote pharmacy technician position focused primarily on prescription order entry, patient profile management, and long-term care workflow support. This position is ideal for a technician with LTC experience who thrives in a fast-paced environment and can work independently while maintaining a high level of accuracy, productivity, and compliance.

Key Responsibilities

• Accurately enter new prescriptions, refills, and order changes into pharmacy software systems
• Process admissions, discharges, and medication profile updates for long-term care patients
• Review orders for completeness, accuracy, and potential discrepancies
• Communicate with nursing facility staff, prescribers, and internal pharmacy team
• Assist with insurance billing, claim troubleshooting, and prior authorizations
• Maintain compliance with HIPAA, North Carolina Board of Pharmacy regulations, and company policies
• Escalate clinical or data concerns to the pharmacist promptly
• Meet daily productivity and quality benchmarks in a high-volume environment

Performance Expectations / KPIs Successful candidates will be expected to:

• Maintain 98%+ prescription order entry accuracy
• Process an average of 15–25 prescription orders per hour
• Efficiently manage high-volume queues while maintaining attention to detail
• Meet turnaround time expectations for new admissions, refills, and STAT orders
• Maintain professionalism and responsiveness in communications with facility staff and internal teams
• Demonstrate consistent attendance and reliability in a remote work environment

Qualifications

• Active North Carolina Pharmacy Technician Registration (required)
• CPhT certification
• Minimum 5 years pharmacy technician experience, preferably in long-term care[CH1] or other clinical/patient-facing settings such as med rec techs in hospital or outpatient offices
• Experience with pharmacy systems such as QS/1 or similar platforms
• Strong typing/data entry skills with exceptional attention to detail
• Ability to work independently and manage time effectively in a remote setting
• Strong communication and problem-solving skills

Technical Requirements

• Reliable high-speed internet connection
• HIPAA-compliant workspace (private, secure environment)
• Ability to use VPN, remote desktop systems, and VoIP communication tools

Work Environment

• Fully remote position
• May include evening, weekend, or rotating shifts to support pharmacy operations
• Fast-paced long-term care pharmacy workflow with high daily order volume

Compensation & Benefits

• $19.00 – $26.00 per hour, based on experience and certifications
• Opportunities for performance-based increases
• Dental, vision, life insurance, and short-term disability
• Simple IRA with up to a 3% employer match
• Paid time off
• Career growth opportunities within a rapidly expanding LTC pharmacy

Preferred Experience

• Long-term care pharmacy workflow (cycle fills, MAR familiarity)
• High-volume order entry (100+ orders/day)
• Experience supporting a team-based model with prescribers, nurses, patients, and caregivers in addition to pharmacists and other technicians
• Previous remote pharmacy workflow experience preferred

About Us

Cape Fear Long Term Care Pharmacy is dedicated to providing reliable, accurate, and timely pharmacy services to long-term care facilities across North Carolina. Our team is committed to supporting patient care through operational excellence, strong partnerships, and attention to detail. Pay: $19.00 - $25.00 per hour Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• 1. Are you currently registered as a Pharmacy Technician in North Carolina?
• 2. How many years of long-term care pharmacy experience do you have?
• 3. Have you worked with QS/1 or similar pharmacy software?
• 4. Have you worked with eMARs systems such as QuickMAR?
• 5. Have you worked with EHR systems such as Epic?
• 6. Are you comfortable working in a high-volume remote order-entry environment?
• 7. Are you available for rotating evening or weekend coverage if needed?
• 8. Are you able to attend on site training?

Work Location: Remote Apply tot his job Apply To this Job