Experienced Full Stack Customer Development Manager – B2C Sales Strategy & Execution

Are you a seasoned sales professional with a passion for driving business growth and developing strategic relationships with top-tier customers? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join arenaflex as a Full Stack Customer Development Manager, where you'll play a critical role in driving sales strategy and execution for our B2C business.

About arenaflex

arenaflex is a leading global company that operates in the health and nutrition industry. We're committed to empowering healthier lives through nutrition, and our broad product portfolio includes renowned brands that cater to diverse customer needs. With a strong focus on innovation, collaboration, and professional growth, we're dedicated to fostering a culture that celebrates entrepreneurship, creativity, and inclusivity.

Job Description

As a Full Stack Customer Development Manager, you'll be responsible for the functional management, leadership, and execution of all sales-related activities for our B2C business, with a focus on Target. You'll work closely with internal teams, including Customer Strategy, Finance, and Customer Service, to develop and execute sales plans that drive business growth and meet customer objectives.

Key Responsibilities:

* Develop strategic relationships with Target decision-makers and influencers to drive divisional wins, including displays, distribution gains, ACV enhancement, and other key performance indicators.

• Establish strong working relationships with internal teams to ensure seamless execution of sales plans and customer objectives.
• Develop and maintain a deep understanding of Target's go-to-market model, including Category Management strategy, to inform sales planning and execution.
• Deliver target budget plans and new product distribution goals, and execute brand and category growth strategies that align with customer objectives.
• Identify new opportunities for growth and develop strategic written sales plans in accordance with corporate goals.
• Maintain clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results.
• Foster and grow existing and new relationships within account, gaining a deep understanding of current and potential future needs of our customers.
• Educate business partners on our products, retail goals, and measurement of success.
• Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, and other key sales messaging.
• Manage daily business in partnership with customers, including UPC product/item setup, maintenance, logistics, and inventory management.
• Sell-in new products and all promotions to qualified retailers, ensuring full-line distribution of products (new and existing items).
• Work with customers to implement Retail initiatives and monitor Retail standards.
• Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and arenaflex market position.
• Responsible for working with agencies to input Trade Investment Management (TIM and Osprey) system input, trade fund management, direct sales forecasting, and projection activities for the company.
• Strong Trade management/budget processing and an efficiency that focus on a strong ROI.
• Monthly reporting, sales analytics, and insights; understand go-to-market strategy and how to maximize sales efficiency.
• P&L management within respective account coverage.
• Perform additional duties and tasks as assigned by direct Manager.

Requirements:

* Bachelor's degree in Business Administration, Psychology, or a related field required; Master's degree or MBA preferred.

• 5+ years of relevant work experience in a Sales role required, with at least 2+ years managing large B2C customers required (Target experience strongly preferred).
• Sales experience in the Grocery, Drug, and/or Mass retail channel(s) is required.
• Demonstrated proficiency in MS Office (Word/Excel/Outlook/PowerPoint) required.
• Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
• Account management and experience developing and delivering sales plans in a fast-paced environment required.
• Knowledge regarding project management, and experience with setting up and managing projects in a complex, fast-moving environment.
• Knowledge regarding relationship management, experience, and mindset to work with partners in building initiatives that deliver on goals.
• Must have excellent communication (oral and written), presentation, organizational, and stakeholder management skills (including the ability to build and maintain strong, cross-functional stakeholder relationships).
• Must be able to multi-task and prioritize tasks based on the needs of the team and the business.
• Willing and able to work under pressure to meet tight deadlines with minimal supervision.
• Ability to analyze, develop, and manage revenue and expense budgets.
• Ability to achieve revenue and profitability objectives on a sustainable basis.
• Ability to manage multiple priorities and multiple brands and categories.
• Must be a dynamic leader who can push past obstacles and overcome objections.
• The ability to utilize creativity and push beyond the obvious, comfortable going into "uncharted" territory in setting out recommendations and goals.
• P&L management and strong financial acumen highly preferred.
• Willing and able to travel up to 20% based on the needs of the team and the business.

What We Offer:

* Competitive salary range: $120,000 to $140,000

• Performance-based incentives and a comprehensive total rewards package, including a 401(k) with a company match, healthcare coverage, and a broad range of other benefits.
• Opportunities for professional growth and development in a dynamic and inclusive work environment.
• Collaborative and entrepreneurial culture that celebrates creativity, innovation, and teamwork.
• Flexible work arrangements and remote work options to support work-life balance.

How to Apply:

If you're a motivated and results-driven sales professional with a passion for driving business growth and developing strategic relationships with top-tier customers, we invite you to submit your application today. Please visit our website at [arenaflex website] to learn more about our company culture, values, and benefits. Apply now to join our team and take the first step towards a rewarding and challenging career with arenaflex.

Equal Employment Opportunity:

arenaflex is an equal employment opportunity and affirmative action employer, committed to fostering a diverse and inclusive work environment. We welcome applications from qualified candidates of all backgrounds, including veterans, individuals with disabilities, and those from underrepresented communities. If you require any special accommodations during the recruitment process, please contact us at [arenaflex email] or dial 711 and provide this number to the operator: 1-800-321-6467. Apply for this job