Experienced Remote Order/Data Entry Representative – Customer Service and Data Management

At arenaflex, we're dedicated to providing exceptional customer experiences and delivering top-notch data management solutions. As a key member of our team, you'll play a vital role in processing customer purchase orders, ensuring timely and efficient order processing, and striving to continually improve customer satisfaction. If you're a detail-oriented, tech-savvy individual with a passion for delivering outstanding customer service, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative solutions in the industry. Our mission is to empower our customers with cutting-edge technology and exceptional service. We're committed to fostering a culture of collaboration, innovation, and continuous learning. As a remote Order/Data Entry Representative, you'll be part of a dynamic team that values diversity, inclusivity, and work-life balance.

Key Responsibilities

As a Remote Order/Data Entry Representative, you'll be responsible for:

• Processing customer purchase orders to meet customer and company commitments
• Continually improving the level of customer satisfaction through timely and efficient order processing
• Receiving, editing, and entering incoming customer purchase orders in an accurate and timely manner
• Reviewing, verifying, and making corrections as necessary to orders to ensure accurate information and order specifications
• Contacting customers to resolve unclear issues
• Managing orders in the business system through the entire order cycle
• Screening all international customer orders to ensure compliance with required regulations, policies, and procedures
• Gathering information for measurement, analysis, and reporting

Requirements

To succeed in this role, you'll need:

• 3-5 years of data entry and/or customer support experience
• Customer interaction experience is preferred
• Computer experience, including use of MS Word, MS Excel, MS Outlook, and Oracle experience is required
• Education: Associate's Degree preferred
• Paid Training
• Must be punctual, reliable, and dependable
• Ability to work independently in a remote setting

Preferred Qualifications

* Experience with CRM and/or ERP business systems

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines

Benefits and Perks

As a Remote Order/Data Entry Representative at arenaflex, you'll enjoy:

• Competitive hourly rate: $17.00 - $17.50 per hour
• Paid Training
• Weekly paychecks
• Direct Deposit or Cash Card pay options
• Medical, dental, vision, life, and other benefits
• Casual dress code
• Climate-controlled environment
• Modern, high-tech environment
• On-the-spot perks
• Advancement opportunities
• Referral bonus (restrictions apply)
• Sign-on bonus (restrictions apply)

Work Environment and Culture

As a remote Order/Data Entry Representative, you'll have the flexibility to work from the comfort of your own home. Our team values work-life balance, diversity, and inclusivity. We're committed to creating a culture that fosters collaboration, innovation, and continuous learning.

How to Apply

If you're a motivated, tech-savvy individual with a passion for delivering outstanding customer service, we want to hear from you! Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [email protected] or 1-800-610-8920. Apply for this job