Experienced Analytics Coordinator – Reservations Reporting & Analytics Team at arenaflex

Are you a detail-oriented and analytical individual with a passion for driving business growth through data-driven insights? Do you have a strong background in project coordination, stakeholder management, and process improvement? If so, we invite you to join our Reservations Reporting & Analytics team at arenaflex as an Analytics Coordinator.

About arenaflex

arenaflex is a leading company in the industry, dedicated to providing innovative solutions that drive business success. Our team of experts is passionate about leveraging data and analytics to inform strategic decisions and drive operational performance. We're committed to fostering a culture of collaboration, innovation, and continuous learning, and we're excited to welcome talented individuals like you to our team.

Job Summary

As an Analytics Coordinator, you will play a critical role in driving the success of our Reservations Reporting & Analytics team. You will be responsible for handling the intake process of analytics requests, coordinating tasks across multiple groups, and ensuring the smooth execution of analytics projects. Your expertise in data analysis, project management, and effective communication will be instrumental in driving data-driven decision-making and optimizing operational performance within our organization.

Key Responsibilities

*

Analytics Intake:

+ Serve as the primary point of contact for all analytics requests, gathering information from stakeholders and understanding their needs and requirements + Collaborate with multiple groups to gather project specifications, data sources, and targets for analytics projects + Conduct thorough evaluations of incoming requests to determine feasibility, resource requirements, and alignment with strategic goals + Prioritize and allocate analytics tasks based on available resources and organizational priorities + Ensure clean documentation and monitoring of analytics requests, progress, and outcomes

Project Coordination:

+ Act as a liaison between groups, facilitating effective communication and collaboration among project team members + Develop project plans, timelines, and resource allocations for analytics projects, ensuring tasks stay on track + Coordinate project-related activities, including data collection, analysis, modeling, and reporting, in collaboration with analytics teams + Monitor project milestones and deliverables, identifying and addressing any risks or issues that may arise + Provide regular project status updates to stakeholders, highlighting key insights, findings, and recommendations

Stakeholder Management:

+ Build and maintain strong relationships with stakeholders across divisions to understand their analytics needs and align priorities + Collaborate with stakeholders to define project goals, deliverables, and success criteria + Facilitate meetings, workshops, and presentations to gather requirements, communicate progress, and obtain feedback + Address stakeholder inquiries, concerns, and requests, ensuring timely and quality resolution

Project Process Improvement:

+ Identify opportunities to streamline and optimize the analytics intake and project coordination processes + Develop and implement quality practices, standards, and templates to enhance performance and effectiveness + Continuously monitor the performance of analytics projects, seeking feedback and identifying areas for improvement + Stay up-to-date with industry trends, emerging technologies, and advancements in analytics methodologies + Assist in coordinating divisional training sessions and workshops to support continuous skill development based on most common skill gaps and divisional project needs

What You Need to Succeed (Minimum Qualifications)

* Candidates for this role must have at least a Bachelor's degree in business, engineering, technology, or a related field and 3+ years of relevant work experience in analytics, data management, or related roles; ideally with project coordination and process development responsibilities

• Excellent project management skills, including planning, organizing, and coordinating multiple tasks concurrently with cross-functional groups
• Exceptional communication skills, both verbal and written, with the ability to effectively communicate complex concepts to stakeholders at all levels
• Strong interpersonal skills to foster collaboration and build relationships across multiple groups and divisions
• A detail-oriented mindset with a focus on accuracy and high-quality deliverables
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
• Experience with Project Management tools and MS Office products (Excel, PowerPoint)
• Must be performing satisfactorily in current role
• Consistently prioritizes safety and security of self, others, and personal information
• Embraces diverse people, perspectives, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has the authorization to work in the United States

What Will Give You a Competitive Edge (Preferred Qualifications)

* Experience with airline industry and contact center operations

• Project Management Certification (PMP)

What We Offer

* Competitive salary and benefits package

• Opportunity to work with a leading company in the industry
• Collaborative and dynamic work environment
• Continuous learning and professional development opportunities
• Recognition and rewards for outstanding performance
• Flexible work arrangements, including remote work options

How to Apply

If you're a motivated and analytical individual with a passion for driving business growth through data-driven insights, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply To This Job Apply for this job