Experienced Full Stack Customer Development Manager – Food Service On Premise

Join arenaflex, a leading beverage company, as a Customer Development Manager - Food Service On Premise, and take your career to the next level. This exciting opportunity offers a competitive salary, a dynamic work environment, and the chance to work with a talented team of professionals.

About arenaflex

arenaflex is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. With a rich history of innovation and customer satisfaction, arenaflex has established itself as a leader in the beverage industry. Our commitment to excellence, quality, and customer service has earned us recognition as a US Best Managed Company by Deloitte Private and The Wall Street Journal for the third year in a row.

What We Offer

At arenaflex, we believe in investing in our employees and providing them with the tools and resources they need to succeed. Our Total Rewards Program includes:

• Total Wellness Programs, including health, dental, and vision plans
• 401K program with a healthy company match
• Supplemental Life Insurance
• Three weeks of vacation pay and 10 company-paid holidays
• Tuition reimbursement
• Employee Assistance Programs (EAP)
• Competitive compensation

Job Summary

We are seeking an experienced Customer Development Manager to join our Food Service On Premise (FSOP) team in the South Florida market. As a Customer Development Manager, you will be responsible for developing data-based FSOP sales strategies to help arenaflex gain a competitive edge within the market. You will work collaboratively with cross-functional teams to ensure the highest-level customer service and performance.

Key Responsibilities

* Develop a portfolio of Food Service On Premise (FSOP) Key Account customers and an assigned traditional FSOP Channel

• Support the arenaflex territory and work collaboratively with cross-functional teams to ensure the highest-level customer service and performance
• Establish strong existing customer relationships with new and existing customers
• Partner with leadership for continually improvement of partnerships with clients, while utilizing success stories to build new clients
• Maximize performance potential within FSOP Customer and Channel portfolio and be accountable to achieving targeted objectives
• Full responsibility for portfolio of existing customer relationships for traditional FSOP Key Accounts
• Develop our existing customer base while also expanding our FSOP outlet universe by identifying, prospecting, and converting competitive Key Account-level customers
• Negotiate contracts for new business and re-negotiate contracts for existing business
• Oversee FSOP Channel performance for an assigned Channel while creating and executing Channel-specific programs that achieve targeted objectives
• Execute forecasting process for an assigned FSOP Channel to ensure accurate forecasting of key metrics
• Provide feedback on marketplace conditions, including competition, channel plans, and pricing architecture
• Identify opportunities with on-going business performance and create solutions to close gaps in volume, price, profit, and net outlets
• Conduct post-promotional analysis measuring the success levels of promotions and making any necessary changes to price/package plan
• Monitor business performance for gaps versus plan and lead development of contingencies and gap solves
• Lead the development and achievement of comprehensive annual and multi-year business plans for customers and an assigned FSOP Channel
• Become a Subject Matter Expert (SME) within the FSOP Channel within the Industry
• Participate in select key senior management customer calls to provide SME insights, business reviews, etc. to support the business and gain greater insights into customer's business needs

Requirements

* Bachelor's degree required

• 5-8 years in consumer goods industry
• Experience working with Nielsen and other syndicated data
• Experience in developing successful annual business plans and price/package for retail customers
• Change agent who thrives in a fast-paced, ever-changing environment
• Strategic Selling, Conceptual Selling, Account Management
• Food Service On Premise (FSOP), Direct Store Delivery (DSD), and/or Beverage category experience preferred
• Experience within beverage operations (knowledge of how fountain, vending, and on-premise products maximize business relationships)
• Strong communication skills (Listening, Speaking, Writing, Inquiring)
• Strong negotiation skills
• Analytical thinking (Strategic Thinking Systematically, Problem Solving)
• Consumer goods and Beverage Industry knowledge
• Experience influencing effective negotiation and selling with retailers
• Must have a driving record with no major moving violations in the last three (3) years

What We Offer You

* Competitive salary

• Dynamic work environment
• Opportunity to work with a talented team of professionals
• Professional growth and development opportunities
• Comprehensive benefits package
• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application. Apply To This Job

arenaflex is an Equal Opportunity Employer

arenaflex is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Apply for this job