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Overlay Sales Specialist, ServiceNow

Work from home Full-time role Hiring

Job Description:

  • Identify and develop new business opportunities for ServiceNow solutions inside our existing portfolio of CCaaS, CRM and CX customers.
  • Working with technology, marketing and sales practitioners to create and propose solutions that involve multiple technologies and service types.
  • Understand customer needs and recommend suitable ServiceNow products, implementations/projects, consulting and managed services offerings.
  • Provide comprehensive product information and demonstrations to potential clients, appropriately coordinating pre-sales and delivery resources as required.
  • Manage the entire sales cycle from prospecting to close, as well as contribute to sales efforts as a partial owner/contributor (i.e. as part of a bid team).
  • Collaborate with internal teams, including other sellers and client partners, to ensure successful implementation and customer satisfaction.
  • Maintain and grow relationships with existing clients.
  • Stay up to date with the latest ServiceNow features and industry trends.

Requirements:

  • Bachelor's degree in Technology (STEM), Business, Marketing, or a related field.
  • 15+ years’ experience in sales, preferably in the SaaS software or solutions industry.
  • Strong knowledge of the ServiceNow platform and its capabilities.
  • Excellent communication and presentation skills.
  • Willingness to step outside core duties to meet the needs of the practice and customer.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and negotiation skills.
  • Ability to travel as needed.
  • Experience with CRM software and sales tracking tools.
  • Recent certification in ServiceNow Sales, Pre-Sales or possibly related technologies.
  • Experience in selling to large enterprises and managing complex sales cycles.

Benefits:

  • Medical, dental, vision
  • tax-advantaged health care accounts
  • financial and income protection benefits
  • paid time off (PTO) and wellness time off.

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