$30-$55/hr - Intellectual Property Operations Specialist
Job Description
About the Role What if your next role let you protect creativity on one of the fastest-growing AI platforms in the world? Our client is seeking an IP Operations Specialist to review and resolve intellectual-property reports — including DMCA takedowns, trademark complaints, and other enforcement requests. You’ll handle a steady flow of cases, communicate directly with rights holders and users, and ensure every decision meets both legal and operational standards. This is a great opportunity for someone who thrives in a structured yet evolving environment, enjoys balancing precision with judgment, and takes pride in making online experiences fair and compliant. Core Attributes What You Bring to the Table
- Precise and methodical – You’re detail-oriented and careful, ensuring every report is handled accurately and documented completely.
- Legally minded – You understand the fundamentals of copyright, trademark, and DMCA frameworks and can apply them confidently in a platform context.
- Clear communicator – You write with clarity and empathy, maintaining professional correspondence with rights holders and users.
- Structured multitasker – You confidently manage a large queue without sacrificing quality, escalating cases when appropriate.
- Collaborative operator – You work easily across Legal, Trust & Safety, Product, and Engineering, staying aligned on shared priorities.
- Calm under pressure – You stay composed, objective, and fair when dealing with complex or sensitive IP cases.
Responsibilities
Daily Expectations for Your Role
- Review, verify, and process copyright, DMCA, and trademark reports in compliance with platform policy and legal frameworks.
- Communicate clearly and professionally with rights holders and users regarding takedowns, counter-notifications, and appeals.
- Maintain complete and accurate documentation for every case in internal systems.
- Identify edge cases and escalate them to the IP Operations Lead or Legal team as needed.
- Contribute to refining workflows, templates, and macros to improve speed and consistency.
- Monitor personal and team case queues to ensure accuracy, timeliness, and compliance.
- Collaborate with cross-functional partners to ensure enforcement actions remain consistent with company policy and user experience goals.
Qualifications for Success What It Takes Minimum Requirements:
- 2–4 years of experience in IP enforcement, Trust & Safety, or Legal Operations within a tech or online-content platform.
- Working knowledge of DMCA and intellectual-property frameworks.
- Excellent written communication and professional correspondence skills.
- High attention to detail and ability to maintain consistency in queue-based work.
- Experience with CRM or case-management tools (e.g., Zendesk or equivalent).
- Sound judgment and ability to handle confidential data with discretion.
Preferred Qualifications:
- Experience in a fast-paced, high-growth tech environment.
- Familiarity with automation tools or workflow optimization techniques.
- Interest in the intersection of AI, intellectual property, and digital creativity.
Compensation & Benefits
- Competitive compensation package.
- Full-time contract role (30+ hours per week).
- Remote position with preference for Pacific Time hours.
- Contract through November 10, 2025, with possibility of extension.
- Opportunity to work with a mission-driven team shaping policy and protection for AI creators worldwide.
Working Environment This is a remote role within a fast-moving, collaborative team environment. You’ll work closely with Legal, Trust & Safety, and Product teams to keep platform operations efficient and compliant as the company scales globally. It’s a fit for someone who enjoys clear process but remains curious, flexible, and comfortable building structure in new spaces. About Our Client Our client is an AI company reimagining how people connect with technology. Their platform enables millions of users to create and interact with intelligent digital characters — AI systems that think, converse, and evolve through dialogue. By merging machine learning with storytelling and community, they’re building a new form of creative expression where imagination and technology grow together. Our Commitment to You Ami Arroyo Recruiting is more than just a recruiting firm; we're a partner in your career journey. We are dedicated to connecting exceptional talent with meaningful opportunities, supporting the growth of careers and companies alike. We understand that everyone's path is unique, and we're committed to finding the perfect fit for each individual. We embrace diversity and are proud to be an Equal Opportunity Employer. All qualified candidates are encouraged to apply and will receive consideration for employment without regard to their status. While we are not able to sponsor visas at this time, we welcome every candidate eligible to work in the United States to connect with us. Apply tot his job Apply To this Job