See all roles

Experienced Lead Data Quality Analyst – Customer Intelligence for arenaflex

Work from home Full-time role Hiring

At arenaflex, we're on a mission to revolutionize the way we understand and interact with our customers. As a leading innovator in the industry, we're committed to harnessing the power of data to drive informed business decisions and deliver exceptional customer experiences. We're now seeking an experienced Lead Data Quality Analyst to join our team and play a critical role in ensuring the highest quality of customer and contract data.

About arenaflex

arenaflex is a forward-thinking organization that's passionate about leveraging data to drive growth and innovation. With a strong focus on customer intelligence, we're constantly pushing the boundaries of what's possible with data-driven insights. Our team is comprised of talented individuals who share a common goal: to deliver exceptional results and make a meaningful impact on our customers' lives.

Job Summary

As the Lead Data Quality Analyst, you'll be responsible for ensuring the integrity and quality of our customer and contract data. This is a critical role that requires a unique blend of technical expertise, business acumen, and communication skills. You'll work closely with cross-functional stakeholders to design and implement data quality initiatives, lead data cleansing projects, and create controls for data integrity. Your expertise will be instrumental in delivering data products that align with our strategic priorities and support informed business decisions.

Key Responsibilities

* Identify, analyze, assess, document, and communicate potential quality issues in the way data is collected, stored, processed, or used

  • Create partnerships with key stakeholders in Customer Solutions and other functions to design plans for addressing data quality challenges
  • Lead data cleansing projects where needed while working to standardize transactional processes for handoff to longer term ownership
  • Create and execute plans for the maintenance of the data integrity based on findings from root cause analysis
  • Create data quality metrics to measure the current state of data integrity and the success of data quality initiatives
  • Perform data analysis and communicate trends and patterns
  • Manage data quality documentation by defining and maintaining data rules and definitions
  • Partner with the Data Governance senior manager to build a culture of data accountability
  • Support deployment of the Customer Solutions Data Governance vision and strategies
  • Build and deliver presentations and communications that explain critical metrics and findings to stakeholders with some guidance
  • Prioritize data quality projects based on Data Governance principles and strategic initiatives

Essential Qualifications

* Bachelor's degree in business, science, or a related field

  • 4+ years of work experience, with a minimum of 2+ years in data transformation and cleansing
  • Strong understanding of database and data modeling concepts
  • Advanced experience with Excel, SQL, and PowerBI
  • Knowledgeable in data governance concepts, including the need for documented definitions, calculations, sources, lineage, etc.

Preferred Qualifications

* Master's or higher degree in a related discipline

  • Knowledge of IDN and Definitive data

Skills and Competencies

* Strong analytical and problem-solving skills, with the ability to communicate complex technical concepts to non-technical stakeholders

  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with cross-functional stakeholders
  • Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously
  • Ability to work in a fast-paced environment, with a strong attention to detail and a commitment to delivering high-quality results
  • Strong business acumen, with the ability to understand and communicate the business implications of data quality initiatives

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Lead Data Quality Analyst, you'll have access to a range of learning and development opportunities, including:

  • Regular training and development programs to enhance your technical skills and knowledge
  • Opportunities to work on high-visibility projects and contribute to the development of our data governance strategy
  • Collaborative and supportive team environment, with regular feedback and coaching from experienced colleagues
  • Flexible work arrangements, including remote work options and flexible hours

Work Environment and Company Culture

arenaflex is a dynamic and innovative organization that's passionate about making a difference in the lives of our customers. Our team is comprised of talented individuals who share a common goal: to deliver exceptional results and make a meaningful impact on our customers' lives. We're committed to creating a work environment that's inclusive, supportive, and empowering, with a strong focus on collaboration, innovation, and continuous learning.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and a range of benefits, including:

  • Comprehensive health insurance, including medical, dental, and vision coverage
  • 401(k) retirement plan, with a company match
  • Flexible work arrangements, including remote work options and flexible hours
  • Paid time off, including vacation, sick leave, and holidays
  • Access to a range of employee benefits, including gym membership, meal delivery, and more

How to Apply

If you're a motivated and experienced data professional who's passionate about delivering exceptional results, we'd love to hear from you. To apply for this exciting opportunity, please click the link below and submit your application. We look forward to hearing from you soon! Apply To This Job Apply for this job

You might like

Experienced Full Stack Customer Service Lead – Retail Operations and Customer Experience

Work from home Full-time role

Experienced Full Stack Data Entry Specialist – Remote Work Opportunities at arenaflex

Work from home Full-time role

Experienced Live Chat Agent – Deliver Exceptional Customer Support Experience at arenaflex

Work from home Full-time role

Experienced Live Chat Agent / Customer Support Specialist – arenaflex US Remote Team

Work from home Full-time role

Experienced Live Chat Agent – Deliver Exceptional Customer Support in a Fully Remote US Environment

Work from home Full-time role

Experienced Live Chat Agent/Online Call Center Agent – Deliver Exceptional Customer Experiences with arenaflex

Work from home Full-time role

Experienced Live Chat Agent – Part-time Customer Support Representative

Work from home Full-time role

Experienced Live Chat Agent – Remote Customer Support Representative

Work from home Full-time role

Experienced Live Chat Agent – Remote Customer Support Specialist

Work from home Full-time role

Experienced Live Chat Agent – Remote Customer Support Representative

Work from home Full-time role

Actuarial Analyst – Defined Benefit

Work from home Full-time role

Experienced Customer Service Representative – Delivering Exceptional Experiences for arenaflex Customers

Work from home Full-time role

Remote Client Success Representative

Work from home Full-time role

Experienced Entry-Level Email Chat Support Specialist – Remote Work Opportunity with arenaflex

Work from home Full-time role

Experienced Customer Service Sales Representative – Life Insurance Benefits Advisor (Work From Home)

Work from home Full-time role

Sr Mgr, Clinical Informatics

Work from home Full-time role

Experienced Customer Support Representative – Delivering Exceptional Air Travel Experiences from the Comfort of Your Home

Work from home Full-time role

Senior Appeal and Denial Specialist

Work from home Full-time role

Experienced Data Entry Clerk - Administrative Assistant Remote Opportunity at arenaflex

Work from home Full-time role

Remote Product Review Writer (Work from Anywhere) (Creative)

Work from home Full-time role