Immediate Hiring: Data Entry Jobs At Arenaflex (Full Time) $30/Hour
Are you a detail-oriented and organized individual with a passion for data entry? Do you thrive in a fast-paced environment and enjoy working independently? Look no further! Arenaflex is seeking a skilled Data Entry Specialist to join our team in a full-time role, offering a competitive hourly rate of $30/hour.
About Arenaflex
Arenaflex is a leading entertainment company that is revolutionizing the way we consume media. With a commitment to excellence, simplicity, and customer satisfaction, we strive to provide the best possible experience for our subscribers worldwide. Our Customer Service (CS) team is dedicated to delivering exceptional interactions with our customers, and we're looking for a talented individual to join our Latham CS Mastering & Improvement (L&D) group in Alphaville.
Job Summary
As a Data Entry Specialist, you will be responsible for managing and maintaining accurate and up-to-date data records, ensuring seamless communication between our CS Operations Latham and global CS Learning and Development (L&D) teams. You will work closely with our regional CS L&D team to develop effective learning reports, facilitate training sessions, and build strong partnerships with our outsourced call center partners.
Key Responsibilities
* Program Management: + Outline, document, and maintain the scope of all local L&D tasks + Create, manage, and maintain task plans + Develop a trusting partnership with outsourced call center partners and be a valuable point of contact for trainers
- Learning Content Development/Educational Design:
+ Conduct gap analysis for performance and education opportunities + Develop and implement training curriculum for tool-based technical and behavioral soft skills + Collaborate with subject matter experts (SMEs) and cross-functional stakeholders to create accurate and globally valid training materials
- Facilitation:
+ Deliver training sessions in face-to-face and virtual environments to leadership audiences + Pilot newly designed curriculum and provide feedback + Run train-the-trainer programs for call center trainers
- Stakeholder Management:
+ Build and foster strong partnerships with regional CS colleagues and be an effective voice of the local L&D team + Collaborate with other business leaders to transform operational opportunities into L&D opportunities
Requirements
* 3+ years of experience designing soft skills and equipment learning solutions, including onboarding programs for various levels of call center agents, senior call center representatives, rising leaders, and senior executive audiences
- Experience designing and facilitating learning services that range from 15-minute learning to multi-week classroom programs
- Familiarity with learning management systems (LMSs) and virtual learning strategies and tools is a plus
- Strong facilitation experience in various teacher-led programs for diverse audiences and training skills
- Project management experience, ability to collaborate with a team and stakeholders, communicate effectively, and attention to detail
- Ability to work in a fast-paced, outcome-oriented, data-driven environment
- High level of independence and ability to work and manage own time efficiently
- Bachelor's degree in instructional design or a related field, Master's degree a plus
- Fluency in Portuguese and English, Spanish a plus
- Experience working in a cross-cultural global environment is a plus
- Experience with content/knowledge management is a plus
- Experience designing education curriculum for service, retail, or call center managers/leaders is a plus
- Experience with innovative facilitation tools is a plus
What We Offer
* Competitive hourly rate of $30/hour
- Opportunity to work with a leading entertainment company
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
How to Apply
If you're a motivated and detail-oriented individual with a passion for data entry, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!
Ready for an Easy Start?
This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now and take the first step towards a fulfilling career with Arenaflex! Apply To This Job Apply for this job