Immediate Hiring: Customer Service Representative - arenaflex

Join arenaflex, a leading provider of innovative solutions and services, as we seek a dedicated and customer-focused individual to join our team as a Customer Service Representative.

About arenaflex

arenaflex is a dynamic and rapidly growing organization that has established itself as a leader in the industry. With a strong commitment to innovation, customer satisfaction, and employee growth, we offer a unique and exciting work environment that fosters collaboration, creativity, and professional development. Our team of over 14,000 talented individuals serves 300,000 business customer locations throughout the U.S., Canada, and Europe, making us a major player in the $18 billion-dollar garment services industry.

Why Join arenaflex?

At arenaflex, we believe that our employees are our greatest asset. We offer a comprehensive benefits package, including on-the-job training, robust online training modules, and access to our innovative training platform, The Learning Center. Our commitment to employee growth and development is evident in our career mobility opportunities, which enable team partners to reach their full potential and advance in their careers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key player in delivering outstanding customer service, you will be responsible for providing exceptional support to both customers and arenaflex personnel. This is an exciting opportunity to join a dynamic and growing organization that values innovation, teamwork, and employee growth.

Responsibilities

* Assist customers by answering questions related to accounts, procedures, and services by telephone or email.

• Provide excellent customer service to both customers and arenaflex personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through arenaflex's escalation process.
• Partner and provide administrative support to arenaflex's Sales Department.
• Perform basic data entry and other administrative duties.

Qualifications

* 2 years of Customer Service experience in an administrative setting is preferred.

• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.)

What's in it for you?

* Training: We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential.

• Career Mobility: We're a growing company offering significant avenues for personal development and growth.
• Community Culture: Our unique community culture is what makes arenaflex an organization that stands out from the rest.
• Diversity: At arenaflex, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.

Pay & Benefits

* On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

• Compensation: $18.50 - $21.50/hr

Work Environment

* Remote work opportunities available.

• 5-day work week, enjoy Saturday and Sunday off.
• Collaborative and dynamic work environment.
• Opportunities for professional growth and development.

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and let's build the future together. Apply To This Job

We Want to Hear From You!

Don't hesitate to apply today. We look forward to hearing from you and exploring how you can contribute to our team's success. Apply for this job