Experienced Customer Success & Operations Intern – Sports Recruiting Network Development (Fall 2023 & Winter 2024)
At arenaflex, we're revolutionizing the sports recruiting landscape by connecting athletes, clubs, events, and college coaches in a seamless and efficient manner. As a leading sports recruiting network, we're proud to have partnered with top sports organizations such as the IWLCA, IMLCA, NFHCA, and Junior Volleyball Association. Our platform facilitates millions of connections annually, resulting in commitments to the best academic and athletic institutions. As an equal opportunity employer, arenaflex is committed to building a diverse and inclusive team that represents a wide range of backgrounds, perspectives, and skills. We believe that our team's diversity is a key factor in our ability to serve student-athletes, their families, and coaches effectively. Our mission is to empower student-athletes to achieve their dreams, and we're looking for talented individuals to join our team and contribute to this mission.
About Our Intern Program
arenaflex offers a paid part-time remote internship program for Fall 2023 and Winter 2024, providing a unique opportunity for students to gain hands-on experience in a start-up environment. Our internship program is designed to allow you to explore each department within our company, working closely with our team members to tackle real-world business challenges. We're seeking innovative and proactive interns who are ready to take on significant responsibilities and make a meaningful impact on our operations.
Customer Success & Operations Internship
As a Customer Success & Operations Intern at arenaflex, you'll work closely with our Customer Success team to ensure our customers have a seamless and memorable experience with our platform. Your responsibilities will include:
- Troubleshooting customer issues using premium technology solutions to manage live chat, ticketing, and inbound telephone inquiries
- Learning the ins and outs of our product and developing problem-solving skills
- Hone your inbound sales skills to improve the overall arenaflex brand
- Aiding in operational efforts during our largest B2B renewal season
- Gaining direct exposure to roles in Account Management, Customer Success, and Business Operations
This internship will provide you with a unique opportunity to develop your skills and knowledge in customer success, operations, and sales. You'll work in a fast-paced environment, collaborating with our team to drive business growth and customer satisfaction.
Internship Details
* Duration: Monday, October 9th to Friday, February 2nd
- Work arrangement: Remote or hybrid (with the option to work from our WeWork location in New York City)
- Compensation: $15 per hour
Requirements
* Currently enrolled in an undergraduate or graduate program
- Enthusiasm for sports and the recruiting process
- Customer Service or Sales experience preferred (not required)
- Solid analytical thinker with excellent written and verbal communication skills
- Ability to quickly identify the source of and solution to a problem
- Ability to understand our user's needs and communicate our value proposition
What We Offer
* A dynamic and inclusive work environment
- Opportunities for professional growth and development
- A chance to work with a leading sports recruiting network
- Competitive compensation and benefits
- A team of passionate and dedicated professionals who are committed to making a difference in the sports recruiting industry
How to Apply
If you're a motivated and enthusiastic individual who is passionate about sports and customer success, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Contact Information
Email: [insert email] Phone: [insert phone number] Address: arenaflex, Brooklyn, NY
Equal Opportunity Employer
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to building a team that represents a wide range of backgrounds, perspectives, and skills. If you're passionate about sports, customer success, and making a difference, we encourage you to apply for this exciting opportunity. Apply for this job