Experienced Pharmacy Technician Data Entry and Customer Service Professional – Remote Opportunity at arenaflex
At arenaflex, we're dedicated to delivering exceptional healthcare services that make a meaningful difference in people's lives. As a leading provider of innovative solutions in the healthcare industry, we're committed to fostering a culture of compassion, empathy, and excellence. If you're a motivated and detail-oriented individual with a passion for delivering outstanding customer service, we invite you to join our team as an Experienced Pharmacy Technician Data Entry and Customer Service Professional.
About arenaflex
arenaflex is a dynamic and forward-thinking organization that's revolutionizing the way healthcare services are delivered. With a strong focus on innovation, customer satisfaction, and employee well-being, we're creating a work environment that's both challenging and rewarding. Our team is comprised of dedicated professionals who share a common goal: to make a positive impact on the lives of our customers and communities.
Job Summary
As an Experienced Pharmacy Technician Data Entry and Customer Service Professional, you'll play a vital role in supporting our pharmacy operations by performing data entry tasks, collaborating with pharmacists, and providing exceptional customer service. If you're looking for a career that offers a sense of purpose, opportunities for growth, and a supportive work environment, we encourage you to apply.
Key Responsibilities
* Perform order entry tasks and collaborate with pharmacists to ensure accuracy and efficiency in the medication dispensing process
- Provide best-in-class customer service by responding to customer inquiries, resolving issues, and escalating concerns to the appropriate team members
- Triage customer service requests by department, urgency, and information/response required
- Calculate and/or verify correct dosage based on prescriptions
- Assist in reviewing narcotic Rx's and ensuring timely completion
- Provide dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
- Create and maintain accurate customer records
The Team and Rewarding Benefits
As an Experienced Pharmacy Technician Data Entry and Customer Service Professional at arenaflex, you'll be part of a dynamic team that's passionate about delivering exceptional healthcare services. Our team is committed to fostering a culture of collaboration, innovation, and continuous learning. In addition to a competitive salary and comprehensive benefits package, you'll enjoy:
- Paid training, tuition support, and cross-training opportunities
- FREE business, leadership, and development courses
- Employee discount programs
- Affordable back-up child and elder care
- Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+ hours per week)
- And more!
Essential Qualifications
* Certification/licensed/registered pharmacy technician or as required by state law
- One (1) or more years of experience as a pharmacy technician or working in a call center
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Proficiency in computer software applications, including Microsoft Office and pharmacy management systems
Preferred Qualifications
* Prior experience in the long-term care industry
- PTCB National Certification
- Education: Verifiable High School Diploma or GED
Skills and Competencies
* Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Ability to work in a fast-paced environment with multiple priorities
- Proficiency in computer software applications, including Microsoft Office and pharmacy management systems
- Strong problem-solving and analytical skills
- Ability to work collaboratively as part of a team
- Strong customer service skills
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop their skills and careers. We offer a range of training and development programs, including:
- Paid training and tuition support
- Cross-training opportunities
- FREE business, leadership, and development courses
- Mentorship programs
- Opportunities for advancement and career growth
Work Environment and Company Culture
arenaflex is a dynamic and inclusive work environment that values diversity, equity, and inclusion. We're committed to creating a workplace that's welcoming and supportive of all employees, regardless of their background, culture, or identity. Our company culture is built on a set of core values that include:
- Compassion and empathy
- Excellence and innovation
- Collaboration and teamwork
- Continuous learning and growth
- Integrity and accountability
Compensation and Benefits
arenaflex offers a competitive salary and comprehensive benefits package, including:
- Competitive pay and comprehensive benefits
- Paid training, tuition support, and cross-training opportunities
- FREE business, leadership, and development courses
- Employee discount programs
- Affordable back-up child and elder care
- Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+ hours per week)
- And more!
How to Apply
If you're a motivated and detail-oriented individual with a passion for delivering outstanding customer service, we invite you to apply for the Experienced Pharmacy Technician Data Entry and Customer Service Professional role at arenaflex. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all employees, regardless of their background, culture, or identity. Apply for this job