Senior People Ops Specialist

The People Team Primer's People team exists to build a great, sustainable business. We believe our people are our competitive advantage, and our role is to design an employee experience that helps Primigos do their best work. We have been fully remote and globally distributed since founding in 2019, and we operate with a high-trust, flexible culture. Our People team works with a Product mindset. We take a user-centric approach, prioritise ruthlessly based on ROI, measure impact through clear metrics such as eNPS, eLTV and CAC, and continuously look for smarter ways to work through automation and AI. Reporting to our VP People, you'll design and deliver People Operations at Primer - building the systems, programmes, and rituals that help Primigos do their best work as we scale across multiple jurisdictions. This role is fully remote and can be based in the UK, Ireland, or Portugal. What you’ll do People Operations Own the employee lifecycle end-to-end across our global footprint, continuously improving it based on Primigo feedback and data Partner with Finance and our payroll providers to deliver accurate, compliant payroll across all our jurisdictions; own resolution of complex cases Own our benefits programmes globally - design, implementation, and ongoing management Lead immigration, visa, right-to-work, and global mobility processes; partner with external counsel and support entity setups as we expand into new markets Automate our People team helpdesk, spotting patterns and addressing root causes rather than just resolving tickets Culture & communications Help make our annual retreat and team workations unforgettable by helping to coordinate the logistics and ensuring everything runs smoothly. Be a champion for remote life: join our rituals, share updates, and help Primigos stay connected and informed. Shape the content and narrative of our Townhalls in partnership with leadership, so they drive alignment Systems & compliance Own our People tech stack (HiBob, Ashby, Remote, Notion, etc.) - making build-vs-buy decisions, negotiating with vendors, and leading integrations that scale with the business Own compliance across our jurisdictions, staying ahead of regulatory changes and translating them into operational practice We’d love to hear from you if: You have 5+ years of People Operations experience, with meaningful exposure to scale-up or high-growth environments You've run People programmes end-to-end - and can point to the impact you drove You've operated across multiple jurisdictions and understand the complexity of global payroll, benefits, and compliance You've owned implementations or integrations of People tools (HRIS, ATS, ticketing, performance, L&D) — you know what good looks like and how to build it You think commercially: you can articulate the business case for People investments, negotiate well with vendors, and measure impact You make judgement calls in ambiguity rather than waiting for direction You've used modern tooling and AI to scale People work You model strong async written communication You have a great eye for detail Our interview process: The job ad will be open until 29 May, and we will not be reviewing applicants until the week starting 01 June. Throughout the first part of that week, we will reply to everyone. Successful applicants will be invited to interview with the team, and every single applicant will receive a message with our decision. If you’re successful at this stage, our typical process is: 45 minute screening interview with a member of our People team 45 minute follow up interview with our VP People 1 hour live task with a member of our People Team 30 minute final interview with a senior leadership team member Apply To This Job