Experienced Full Stack E-Commerce Customer Business Manager – Web & Cloud Application Development

At arenaflex, we're on a mission to revolutionize the pet care industry by providing innovative solutions that cater to the evolving needs of pet owners. As a leading player in the market, we're seeking an exceptional E-Commerce Customer Business Manager to join our team and drive growth in our US Chewy and California Pet Pharmacy eCommerce strategy.

Job Summary:

We're looking for a seasoned professional with a strong background in e-commerce sales and account management to oversee our US Chewy and California Pet Pharmacy eCommerce strategy. As an E-Commerce Customer Business Manager, you'll be responsible for developing and executing sales and marketing plans with key accounts to achieve sales targets and category leadership. If you're passionate about the pet care industry and have a proven track record of success in e-commerce, we want to hear from you!

Responsibilities:

As an E-Commerce Customer Business Manager at arenaflex, you'll have the opportunity to work on a wide range of exciting projects, including:

• Developing and executing the USA Chewy.com (USA/CAN) and California Pet Pharmacy (Walmart/Target Marketplace).com E-Commerce strategy and sales plans with key customers in accordance with corporate goals.
• Managing and building relationships with E-Commerce accounts to deliver annual sales and profit targets, establishing short and long-term sales goals for all e-commerce products.
• Providing P&L oversight for key accounts to maximize profitability by growing top-line sales and managing selling expenses.
• Developing annual sales and marketing plans and budget, recommending and managing pricing, trade budgets, and spending effectiveness.
• Helping create and execute annual promotional plans for pet products with customers and executing with excellence.
• Collaborating with Demand Planning to create annual forecasts and providing monthly updates and inputs to allow for timely adjustments and on-time delivery.
• Organizing and managing the various components needed to initiate, oversee, and execute major projects; channel/account-specific campaigns and coordinating with Marketing, Customer Service, and Finance.
• Collaborating with Marketing to provide strategic and tactical input, setting advertising budgets and commercial plans that drive business with online customers.
• Advising marketing on market demand and insights, promotional opportunities to inform future campaign ideas, incentives, and bonus offers.
• Overseeing brand protection and collaborating with Brand Protection and Marketing to remedy problems.
• Communicating with other departments within the organization to foster teamwork and effectiveness.
• Understanding competitors in specific markets and developing strategies that position arenaflex brands as category leaders.

Requirements:

To be successful in this role, you'll need:

• 5+ years of e-commerce sales and account management experience domestically or internationally
• Commercial awareness, marketing, and sales background preferred
• Pet category experience a plus
• In-depth understanding of developing, executing sales and marketing strategy, plans, and campaigns
• Strong commercial and analytical skills – extensive experience working with Excel to conduct analysis and detailed sales reports
• Florida travel 30%-40%
• Strong written and oral communication skills
• Proficient in English, second language helpful
• Working knowledge of e-commerce contracts and understanding the Terms and Conditions by which everyday business is conducted
• Knowledge of web promotion strategies: Search Engine Optimization (SEO), Search Engine Marketing (SEM), Google/Yahoo/MSN ad words, pay-per-click campaigns
• Proficient in Microsoft suite

What We Offer:

As an E-Commerce Customer Business Manager at arenaflex, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. You'll also have the chance to work with a talented team of professionals who are passionate about the pet care industry.

Work Environment and Company Culture:

arenaflex is a dynamic and innovative company that values collaboration, creativity, and customer satisfaction. Our headquarters are located in Lancaster, SC, and we offer a flexible work environment that allows our employees to thrive. We're committed to fostering a culture of inclusivity, diversity, and respect, and we're proud to be an equal opportunities employer.

Compensation and Benefits:

We offer a competitive salary and comprehensive benefits package, including:

• Competitive salary
• Comprehensive health insurance
• 401(k) matching program
• Paid time off and holidays
• Professional development opportunities
• Flexible work environment

How to Apply:

If you're a motivated and experienced E-Commerce Customer Business Manager looking for a new challenge, we want to hear from you! Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Opportunities Employer:

arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

Contact Information:

To apply for this exciting opportunity, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Note:

arenaflex is a dynamic and innovative company that values collaboration, creativity, and customer satisfaction. Our headquarters are located in Lancaster, SC, and we offer a flexible work environment that allows our employees to thrive. We're committed to fostering a culture of inclusivity, diversity, and respect, and we're proud to be an equal opportunities employer. Apply for this job