Experienced Customer Service Insurance Sales Representative – Property & Casualty (Signing Bonus)

Are you a customer service enthusiast with a passion for sales and a drive to succeed? Do you want to join a dynamic team that values honesty, integrity, loyalty, and service? Look no further than arenaflex, a leading provider of insurance solutions to the military community and their families. We're seeking an experienced Customer Service Insurance Sales Representative to join our team in Phoenix, Arizona.

Why arenaflex?

At arenaflex, we're committed to serving our members with the highest level of service and expertise. Our mission is to provide innovative insurance solutions that meet the unique needs of our members, and we're looking for talented individuals who share our values and passion for making a difference. As a Customer Service Insurance Sales Representative, you'll have the opportunity to work with a diverse range of customers, providing exceptional service and sales support to help them achieve their financial security goals.

Invest in Your Future with arenaflex

Our comprehensive training program is designed to equip you with the skills and knowledge you need to succeed in this role. Our 12-week training program includes:

• Fully paid training materials and instructor-led guidance
• Hands-on training and e-learning modules
• Support from experienced trainers and mentors
• Opportunities for career growth and advancement

The Opportunity

As a Customer Service Insurance Sales Representative, you'll be responsible for providing exceptional service and sales support to our members across multiple contact channels, including phone, email, chat, and social media. You'll work within defined guidelines and framework to:

• Facilitate the member experience by answering phone calls, emails, and other requests from members
• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services
• Identify, evaluate, and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information
• Use available tools and resources to support members with some assistance
• Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels
• Maintain required Property & Casualty licenses and state registrations
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

What You'll Need

To succeed in this role, you'll need:

• High School Diploma or GED equivalent
• Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products
• Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire
• 1 year of customer contact experience in a needs-based sales environment
• US military experience through military service or a military spouse/domestic partner
• Prior experience in a fast-paced contact center environment

What We Offer

As a Customer Service Insurance Sales Representative at arenaflex, you'll enjoy:

• Competitive salary range: $46,135 - $47,135
• Opportunities for pay incentives based on overall corporate and individual performance
• Comprehensive medical, dental, and vision plans
• 401(k) and pension plans
• Life insurance and parental benefits
• Paid time off program with paid holidays and 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education assistance
• Free shuttle service in some areas (Phoenix employees only)

Relocation Assistance

Relocation assistance is not available for this position.

How to Apply

Applications for this position are accepted on an ongoing basis. Interested candidates are encouraged to apply the same day they view this posting. arenaflex is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic.

Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now! Apply To This Job Apply for this job