Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex

Are you a highly skilled and compassionate Pharmacy Technician with exceptional customer service skills looking for a part-time remote opportunity? Do you have a passion for delivering top-notch patient care and providing exceptional customer experiences? If so, we invite you to join arenaflex as a Part-Time Pharmacy Technician and Customer Service Representative!

About arenaflex

arenaflex is a leading healthcare organization dedicated to providing innovative solutions and exceptional patient care. Our team of dedicated professionals is committed to making a positive impact in the lives of our patients and customers. As a remote Part-Time Pharmacy Technician and Customer Service Representative, you will play a vital role in supporting our mission and values.

Job Summary

We are seeking an experienced Pharmacy Technician with excellent customer service skills to join our remote team. As a Part-Time Pharmacy Technician and Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various administrative tasks. If you are a motivated and detail-oriented individual with a passion for delivering excellent patient care, we encourage you to apply!

Responsibilities

As a Part-Time Pharmacy Technician and Customer Service Representative, your key responsibilities will include:

• Customer Service: Respond to customer inquiries, resolve issues, and provide exceptional customer service via phone, email, or chat.
• Order Management: Process and manage customer orders, including re-orders and general customer inquiries.
• Data Entry: Perform data entry tasks as assigned by the Data Entry Manager.
• Triage and Resolution: Triage incoming faxes by facility/department and in accordance with cutoff times, and resolve client complaints and inquiries in a timely manner.
• Order Clarification: Clarify orders as needed to ensure accurate and timely fulfillment.
• Administrative Tasks: Perform various administrative tasks, including but not limited to, data entry, filing, and record-keeping.

Requirements

To be successful as a Part-Time Pharmacy Technician and Customer Service Representative at arenaflex, you will need:

• Active NJ Board of Pharmacy, Pharmacy Technician License: A valid and active license to practice as a Pharmacy Technician in the state of New Jersey.
• Previous Experience in Pharmacy: A minimum of 1-2 years of experience in a pharmacy setting, preferably in a long-term care (LTC) pharmacy environment.
• Knowledge of Brand Name and Generic Medications: A strong understanding of brand name and generic medications, including their uses, side effects, and interactions.
• Strong Attention to Detail and Organizational Skills: Excellent attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Moderate to Advanced Computer Skills: Proficiency in using computer software, including but not limited to, Microsoft Office, Google Suite, and other relevant applications.
• Great Telephone Etiquette: Excellent telephone etiquette and communication skills, with the ability to effectively communicate with customers and colleagues.
• Frameworks / ECM Knowledge: Knowledge of frameworks and electronic medical record (EMR) systems is a plus.
• High School Diploma or Equivalent: A high school diploma or equivalent is required.

Preferred Qualifications

* LTC Pharmacy Experience: Previous experience in a long-term care pharmacy environment is highly preferred.

• Certifications: Certification as a Pharmacy Technician (CPhT) or Certified Clinical Pharmacy Technician (CCPhT) is a plus.

What We Offer

As a Part-Time Pharmacy Technician and Customer Service Representative at arenaflex, you will enjoy:

• Competitive Salary: A competitive salary and benefit package.
• Remote Work Opportunities: The flexibility to work from home and enjoy a better work-life balance.
• Opportunities for Growth and Development: Opportunities for professional growth and development, including training and education programs.
• Collaborative Work Environment: A collaborative and supportive work environment with a team of dedicated professionals.
• Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.

How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care and customer service, we encourage you to apply! Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees. Apply for this job