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Data Entry Specialist – Tier II / EAM Support – Seasonal in Montgomery County, MD

Work from home Full-time role Hiring

Are you a highly organized and detail-oriented individual with a passion for using technology to drive efficiency and excellence? Do you thrive in a dynamic and fast-paced environment where no two days are ever the same? If so, we invite you to join the arenaflex team as a Seasonal Data Entry Support Staff - Tier II, working on the Enterprise Asset Management (EAM) Project on our Enterprise Asset Management Team.

About arenaflex

arenaflex is a leading organization in the field of parks and recreation, dedicated to providing exceptional services to our community. With a career staff complement of nearly 800 employees and a diverse population of over one million residents in the Washington, DC area, we manage 420 parks on nearly 37,110 acres of parkland. Our team is committed to excellence, innovation, and customer service, and we are proud to be a six-time National Recreational and Parks Association Gold Medal Award Winner.

Job Summary

We are seeking a highly skilled and motivated Data Entry Specialist to join our team on a seasonal basis. As a Data Entry Specialist - Tier II / EAM Support, you will be responsible for maintaining professional customer service and support of best practices, conducting incident logging and categorization, and uploading and validating staff information data into the EAM system. You will also be responsible for evaluating time reports, tracking trends, and providing help with troubleshooting support to end users.

Key Responsibilities

* Maintains professional customer service and support of best practices

  • Conducts incident logging, categorization, and prioritization of events triggered by internal and external customers and triggers from internally developed applications
  • Assists with monitoring information systems for quality assurance
  • Uploads and validates HCM staff information data into the EAM system within Montgomery County divisions
  • Evaluates time (labor) reports by staff from the EAM system
  • Tracks trends such as terminations, certifications, total updates, and labor tracking
  • Assists with facilitation and training of staff and management on information systems
  • Tests processes within the EAM system
  • Performs varied data entry work involving some complexity and variety
  • Accomplishes a variety of work with Microsoft Office Suite
  • Provides help with troubleshooting support to end users

Essential Qualifications

* High School Diploma or GED

  • 3 + years Computer or Data Entry experience
  • Experience using Microsoft Office applications involving Excel, Word, and Outlook
  • Typing speed 40 WPM
  • A valid driver's license in accordance with both State and Commission rules and regulations. Driver's licenses must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of their position

Preferred Qualifications

* Experience working in a parks and recreation department or similar environment

  • Familiarity with Enterprise Asset Management (EAM) systems
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Skills and Competencies

* Strong organizational and time management skills

  • Excellent attention to detail and accuracy
  • Ability to work efficiently in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to learn and adapt to new systems and technologies

Career Growth Opportunities and Learning Benefits

As a member of the arenaflex team, you will have access to a range of career growth opportunities and learning benefits, including:

  • Professional development and training programs
  • Opportunities for advancement and career growth
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance
  • Opportunities to work on high-profile projects and initiatives

Work Environment and Company Culture

arenaflex is committed to creating a workplace culture that is inclusive, diverse, and equitable. We celebrate a workplace culture of diversity, equity, and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor. Our team is passionate about making a difference in our community, and we are committed to providing exceptional services to our residents.

Compensation, Perks, and Benefits

As a Seasonal Data Entry Support Staff - Tier II, you will be paid a rate of $16.00 per hour. You will also be eligible for a range of benefits, including:

  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Opportunities for professional development and training
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and detail-oriented individual with a passion for using technology to drive efficiency and excellence, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, committed to creating a workplace culture that is inclusive, diverse, and equitable. We celebrate a workplace culture of diversity, equity, and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor. Apply for this job

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