Head of Global Workplace GenAI

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

You will lead Experian's global workplace generative AI strategy and systems ecosystem, helping guide the next generation of employee productivity and AI-enabled ways of working across the enterprise.

Beginning with ChatGPT Enterprise and Claude, you will lead the expansion of workplace GenAI capabilities across the enterprise, with accountability for adoption, governance, operational scalability, and measurable value realization.

This leader will serve as the central point of coordination and strategic ownership for workplace GenAI capabilities across the enterprise, partnering closely with Legal, Privacy, Risk, Information Security, Finance, HR, and Technology teams to ensure responsible and scalable deployment aligned to Experian's security, regulatory, operational, and business standards.

Your success will require a balance of strategy, executive influence, change leadership, operational execution, and GenAI platform understanding.

You will report to the EVP, Enterprise Systems and Digital Workplace. This is a remote position with some travel expected to Experian offices globally.

You will have opportunity to

• Lead the global workplace GenAI strategy and systems ecosystem, including ChatGPT Enterprise, Claude, and future AI platforms.
• Oversee governance, adoption, scalability, and operational management of enterprise GenAI capabilities.
• Evaluate new AI technologies and define enterprise roadmaps for workplace productivity solutions.
• Promote enterprise-wide adoption and change management programs for AI-enabled employee workflows.
• Define and track metrics for adoption, engagement, productivity, and business value realization.
• Partner with Legal, Privacy, Security, HR, Finance, and Technology teams to support compliant and responsible AI usage.
• Manage rollout and release processes for new GenAI capabilities, including communications and readiness planning.
• Coordinate teams to deliver user experience, governance, and operational integration across the enterprise.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or related field.
• 15+ years of experience in enterprise technology, digital transformation, workplace technology, AI transformation, systems strategy, or product management.
• 8+ years of experience in senior leadership roles with global or multi-regional responsibility.
• Experience leading enterprise GenAI strategy, governance, adoption, or AI transformation initiatives at scale.
• Experience managing enterprise systems, digital workplace platforms, or large-scale technology capabilities globally.
• Experience driving organizational change, workforce productivity, or enterprise transformation programs.
• Knowledge of enterprise AI governance, privacy, security, legal, and risk management practices.
• Experience working with executive and cross-functional leadership teams in complex enterprise environments.
• Experience with ChatGPT Enterprise, Microsoft Copilot, Claude, Gemini, or similar enterprise AI platforms.
• Experience supporting AI use cases across HR, Finance, Sales, Engineering, Support, or Corporate Services teams.
• Experience working in regulated global enterprise environments.

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://myexperianbenefits.com/