Experienced Medical Intake / Data Entry Specialist – Healthcare Administration Support

At arenaflex, we're dedicated to providing exceptional healthcare services to our patients, and we're seeking a highly motivated and detail-oriented Medical Intake / Data Entry Specialist to join our team. As a vital first point of contact for our Utilization Review Department, you'll play a crucial role in supporting the collection of intake information, creating electronic patient files, and sorting and mailing certification letters.

About arenaflex

arenaflex is a nationwide, independent leader in personalized managed health care, focused on delivering comprehensive services with program excellence and cost containment. With over three decades of innovative and professional health care excellence, we're committed to conserving health care dollars while ensuring quality care through effective programs and personalized service.

Overview of the Role

As a Medical Intake / Data Entry Specialist, you'll be responsible for supporting the Utilization Review Department by performing the following key tasks:

• Answering Utilization Review line and directing calls to the appropriate person, retrieving voicemail, and transferring messages to the assigned nurse
• Collecting demographic information to create patient files
• Printing, mailing, faxing, and copying correspondence as necessary
• Performing other duties as assigned by the URA Team Leader

Key Responsibilities

* Answer and direct calls to the appropriate person, ensuring timely and effective communication

• Collect and verify demographic information to create accurate patient files
• Prepare and mail certification letters, ensuring timely and efficient processing
• Maintain accurate and up-to-date records, adhering to arenaflex's data entry standards
• Provide exceptional customer service, responding to patient inquiries and resolving issues in a professional and courteous manner
• Collaborate with the URA Team Leader to prioritize tasks and meet deadlines

Essential Qualifications

* High School Diploma or equivalent required

• Courses in computers, medical terminology, data entry, word processing, and secretarial training desired
• At least one year of professional office experience, with experience in a healthcare environment required
• Knowledge of computers, data entry in databases, word processing, and multiple line telephone systems
• Bi-lingual helpful but not required
• Ability to proof written material accurately and maintain attention to detail
• Accurate data entry ability and ability to organize a large variety of tasks and prioritize as directed by the assigned URA Team Leader
• Understanding of customer service and ability to work with a variety of professional staff

Preferred Qualifications

* Experience with electronic medical records (EMRs) and healthcare software

• Knowledge of medical terminology and coding systems
• Certification in medical billing or coding
• Experience working in a fast-paced healthcare environment

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work effectively in a team environment
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Ability to learn and adapt to new software and systems

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to supporting the growth and development of our employees. As a Medical Intake / Data Entry Specialist, you'll have opportunities to:

• Develop your skills and knowledge in healthcare administration and data entry
• Collaborate with experienced professionals in the field
• Participate in ongoing training and professional development programs
• Pursue certification in medical billing or coding
• Advance to leadership roles within the organization

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment, with a strong focus on teamwork and collaboration. As a Medical Intake / Data Entry Specialist, you'll have the opportunity to work in a hybrid setting, with two days per week remote and three days per week in the office. We offer a competitive salary and benefits package, including:

• Competitive hourly wage ($16-16.5 per hour)
• Quarterly bonus eligibility
• Comprehensive benefits package, including medical, dental, vision, long-term care, short-term disability, long-term disability, company-paid and voluntary life insurance, critical illness, accident insurance, and flexible spending
• 401(k) plan with company match, fully vested after one year
• Paid holidays and vacation time
• Work-life balance and flexible scheduling
• Opportunities for professional growth and development

How to Apply

If you're a motivated and detail-oriented individual with a passion for healthcare administration, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job