Experienced Customer Service and Sales Representative - Remote in Tempe, AZ - Career Advancement Opportunities with arenaflex

Are you a people person with a passion for delivering exceptional customer experiences? Do you have a knack for sales and a desire to grow your career in a dynamic and supportive environment? Look no further than arenaflex, a leading provider of customer experience solutions. We're seeking an experienced Customer Service and Sales Representative to join our team in Tempe, AZ, and embark on a journey of career advancement and personal growth.

About arenaflex

arenaflex is a global company that's been making customers happy for over 40 years. We're a team of passionate individuals who believe that customer experience is the key to business success. With a combination of humanity and technology, we deliver exceptional experiences for some of the world's leading brands. Our mission is to make a positive impact on people's lives, and we're committed to building a diverse and inclusive workforce that reflects the communities we serve.

The Role

As a Customer Service and Sales Representative at arenaflex, you'll be the face of our company, delivering exceptional customer experiences and driving sales growth. You'll be responsible for:

• Providing full lifecycle customer service and sales, including inbound and outbound calls, emails, and chats
• Assisting customers in understanding their coverages and selecting the right products and services to meet their needs
• Identifying additional needs customers may have and helping them to upgrade products or services
• Responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner

What You'll Bring to the Role

To succeed in this role, you'll need:

• A passion for helping others and delivering exceptional customer experiences
• A strong customer service orientation, including empathy, compassion, and listening skills
• A minimum of six months sales experience, preferably in B2B sales
• High speed internet (>25 mbps download and 10 mbps upload)
• A high school diploma or equivalent
• Strong computer navigation skills and experience, as this role is 100% remote
• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam

What You Can Expect

As a Customer Service and Sales Representative at arenaflex, you can expect:

• A supportive and inclusive culture that values diversity and promotes career growth
• A global team of curious lifelong learners guided by our company values
• FREE licensing course and all state licensing exam fees covered by arenaflex
• A base wage of $16/hr while studying for your state exam, with an increase to your base pay and eligibility for performance-based bonuses once you're licensed
• A healthy benefits package based on your position, including PTO, tuition reimbursement, health and wellness incentives
• Opportunities for career advancement and professional development, including individualized webcam-enabled coaching and 1000s of free courses to support your career growth

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled coaching, on into 1000s of free courses to support your career growth, we'll be with you every step of the way. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers.

Our Culture

At arenaflex, we're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

How to Apply

If you're a motivated and customer-focused individual with a passion for sales and career growth, we want to hear from you! Apply now to join our team at arenaflex and embark on a journey of career advancement and personal growth. Apply To This Job Apply for this job