Experienced Full Stack Data Entry Specialist – Virtual Pharmacy Operations

Job Summary:

Are you a detail-oriented and organized individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and have a strong desire to make a positive impact in the lives of patients and clients? If so, we invite you to join our team at arenaflex as a Full Stack Data Entry Specialist in our Specialty Mail Order Pharmacy Group. In this role, you will play a critical part in ensuring the accuracy and efficiency of our patient's specialty medication orders, while also providing top-notch support to our patients and clients.

About arenaflex:

arenaflex is a leading healthcare company that is dedicated to delivering improved human-driven healthcare for a rapidly influencing world. Our mission is to carry our heart to every moment of your well-being, and we strive to create a culture of diversity, inclusion, and belonging. We are committed to advancing and supporting a culture of care, compassion, and respect, and we believe that every individual who works at arenaflex plays a vital role in changing our world and accelerating our ability to improve and deliver answers to make healthcare more personal, accessible, and affordable.

Job Responsibilities:

As a Full Stack Data Entry Specialist, you will be responsible for:

• Accurately reading, interpreting, and entering data into our computer system, including the calculation of dosages, assignment of labels, and acceptance of timely payment from insurance companies
• Contacting physicians' offices and insurance companies to verify the accuracy of our patients' specialty medication orders
• Occasionally, you will be responsible for responding to patient calls to arrange and manage new patient medication orders and reorders, which includes checking and re-verifying benefits
• Providing exceptional customer service to patients and clients, responding to their inquiries and resolving any issues in a timely and professional manner
• Collaborating with our team to ensure the efficient and accurate processing of patient medication orders
• Maintaining accurate and up-to-date records of patient information and medication orders
• Participating in ongoing training and professional development to stay up-to-date on the latest industry trends and best practices

Requirements:

* A valid Arizona Pharmacy Technician License

• A minimum of 6 months of experience working in a pharmacy setting
• A minimum of 6 months of experience working with Windows-Based applications, such as Windows, Microsoft Office, web navigation, and email applications
• Strong keyboarding skills and preference for sitting or standing for the length of the shift (8-10 hours)
• Ability to use a computer and keyboard while performing the essential duties of this job

Preferred Qualifications:

* A minimum of 6 months of experience as a pharmacy technician

• A minimum of 90 days of experience handling and resolving client needs via telephone
• Experience working in a healthcare setting and familiarity with benefits, insurance, and medications
• Experience with clinical charging, coding, and other clinical supporting roles
• Experience with customer service in an office setting
• A minimum of 6 months of professional work experience, including inbound and outbound telephone customer care
• Strong customer service skills
• Excellent communication and interpersonal skills
• Strong knowledge of computer programs
• Excellent data entry skills

Work Environment and Company Culture:

arenaflex is committed to providing a safe and inclusive work environment for all employees. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a range of supplemental benefits and discount programs. We also offer 16 paid days off for employees, as well as paid holidays. Our company culture is built on the principles of diversity, inclusion, and belonging, and we strive to create a workplace where every individual feels valued, respected, and empowered to succeed.

Compensation and Benefits:

arenaflex offers a competitive salary range of $20-30 per hour, depending on experience and qualifications. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a range of supplemental benefits and discount programs.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online application portal. We look forward to hearing from you!

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace where every individual feels valued, respected, and empowered to succeed. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or genetic information, and we are committed to providing equal employment opportunities to all individuals, regardless of their background or identity.

Remote Work Opportunity:

This is a remote work opportunity, and you will be working from home. You will need to have a dedicated workspace and a reliable internet connection to perform the essential duties of this job.

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