Experienced Virtual Assistant – Human Design Support and Content Management
At arenaflex, we're a dynamic team dedicated to empowering individuals in the Human Design space. We're seeking a highly skilled and organized Virtual Assistant to join our team, providing exceptional support in content management, customer service, and technical tasks. If you're a detail-oriented and tech-savvy individual with a passion for Human Design, we'd love to hear from you.
About arenaflex
arenaflex is a boutique consulting firm specializing in Human Design, a holistic system that helps individuals align their work with their purpose and energy management. Our team is led by Fiona Wong, a seasoned expert in the field, with occasional support from her partner, DeShaun. We work with a diverse range of clients, from business owners to educators and government employees, helping them unlock their full potential.
Key Responsibilities
As our Virtual Assistant, you'll be responsible for:
- Answering emails within 24 hours, excluding weekends, using training and templates provided
- Editing written content for our blog and newsletter, ensuring grammatical accuracy and American millennial slang familiarity
- Downloading and uploading videos from Zoom, Loom, and other platforms to specified locations, such as Google Drive and Vimeo
- Managing our community, ensuring Fiona responds to posts within three business days and providing customer support as needed
- Communicating with DeShaun regarding financial and billing-related questions
- Performing other tasks as agreed upon and assigned by Fiona
Software Requirements
To excel in this role, you should be familiar with the following software:
- ConvertKit: Our email marketing platform for sending newsletters
- Squarespace: Our website and blog management system
- Zoom: Our primary video conferencing platform
- Loom: A video recording and sharing platform (optional)
- Vimeo and Google Drive: Our primary video hosting and storage solutions
- Gmail: Our primary email communication platform
- Heartbeat or Circle: Our community management software (training will be provided)
Essential Qualifications
To be considered for this role, you should possess:
- Excellent communication and organizational skills
- Proficiency in Microsoft Office or Google Suite
- Ability to work independently with minimal supervision
- Strong attention to detail and accuracy
- Familiarity with American millennial slang and grammar
- Ability to learn and adapt to new software and systems quickly
- Strong customer service skills and a positive attitude
Preferred Qualifications
While not required, the following qualifications are highly desirable:
- Experience in the Human Design or astrology industry
- Certification or degree in a related field (not a requirement, but a plus)
- Familiarity with content management systems and email marketing platforms
- Experience with community management and customer support
Compensation and Benefits
As an independent contractor, you'll be paid at a rate of $20/hour, with a cap of $200 (10 hours) per month to start. This will increase over time as your hours grow. You'll be responsible for submitting a timesheet and invoice for payment, which will be made on Fridays. You can choose to receive payment through Venmo, PayPal, or your preferred invoicing software.
Work Environment and Culture
As a remote team, we value flexibility and autonomy. You'll have the freedom to work from anywhere, as long as you have a reliable internet connection. We're a close-knit team that prioritizes open communication, collaboration, and mutual respect. If you're a team player who thrives in a dynamic environment, we'd love to have you on board.
How to Apply
If you're a motivated and organized individual with a passion for Human Design, please submit your application through the provided link. We can't wait to hear from you!
Note
Please do not contact us outside of Upwork. We respect our boundaries and expect the same from our team members. If you're unable to follow simple instructions, you may not be the best fit for our team. Apply for this job