Experienced Part-Time Pharmacy Technician & Customer Service Representative – Remote Opportunity at arenaflex

Are you a highly skilled Pharmacy Technician with exceptional customer service skills looking for a flexible and rewarding remote opportunity? Look no further than arenaflex, a leading healthcare organization dedicated to delivering exceptional patient care and experiences. We are seeking a motivated and detail-oriented Part-Time Pharmacy Technician & Customer Service Representative to join our team and contribute to our mission of providing top-notch healthcare services.

About arenaflex

arenaflex is a dynamic and innovative healthcare organization that is committed to delivering exceptional patient care and experiences. With a strong focus on customer service, we strive to create a positive and supportive work environment that fosters growth and development. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and customers, and we are seeking like-minded individuals to join our team.

Job Summary

As a Part-Time Pharmacy Technician & Customer Service Representative at arenaflex, you will play a critical role in supporting our pharmacy operations and providing exceptional customer service to our patients and customers. You will be responsible for performing a variety of tasks, including answering phones, responding to orders, handling client complaints, and triaging incoming faxes. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Perform duties assigned by the Data Entry Manager, including answering phones, responding to orders, and handling client inquiries

• Handle and resolve client complaints and inquiries in a timely and professional manner
• Triage incoming faxes by facility/department and in accordance with cutoff times
• Clarify orders as needed to ensure accuracy and completeness
• Provide exceptional customer service to patients and customers, responding to their needs and concerns in a timely and professional manner
• Collaborate with other team members to ensure seamless communication and coordination of pharmacy operations
• Maintain accurate and up-to-date records and reports, as required

Requirements

* Active NJ Board of Pharmacy, Pharmacy Technician License

• Previous experience in pharmacy, with a focus on customer service and communication
• LTC pharmacy experience preferred, but not required
• Knowledge of brand name and generic medications, as well as their uses and side effects
• Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Moderate to advanced computer skills, including proficiency in Microsoft Office and other software applications
• Great telephone etiquette and communication skills, with the ability to interact with patients and customers in a professional and courteous manner
• High school diploma or equivalent, with a focus on healthcare or a related field

Preferred Qualifications

* Frameworks/ECM knowledge, with experience in pharmacy operations and customer service

• Previous experience working in a fast-paced, dynamic environment, with a focus on customer service and communication
• Certification in pharmacy technology or a related field, such as PTCB or ExCPT

What We Offer

* Competitive salary and benefit package, including medical, dental, and vision coverage

• Opportunities for career growth and development, with a focus on professional development and advancement
• Flexible scheduling, with the option to work remotely and balance work and personal responsibilities
• Collaborative and supportive work environment, with a focus on teamwork and communication
• Recognition and rewards for outstanding performance and contributions to the team
• Opportunities for professional development and continuing education, with a focus on staying up-to-date with the latest trends and best practices in pharmacy operations and customer service

Work Environment and Company Culture

arenaflex is a dynamic and innovative healthcare organization that is committed to delivering exceptional patient care and experiences. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and customers, and we strive to create a positive and supportive work environment that fosters growth and development. Our company culture is built on a foundation of teamwork, communication, and customer service, with a focus on delivering exceptional results and exceeding patient expectations.

How to Apply

If you are a highly skilled Pharmacy Technician with exceptional customer service skills and a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your qualifications and experience, to [insert contact information]. We look forward to hearing from you and exploring the possibilities of joining our team at arenaflex.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer, committed to recruiting and retaining talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law. We are dedicated to creating a diverse and inclusive work environment that fosters growth and development, and we encourage applications from individuals who share our commitment to excellence and customer service.

Apply Now

To apply for this exciting opportunity, please visit our website at [insert website URL] and submit your resume and a cover letter, outlining your qualifications and experience. We look forward to hearing from you and exploring the possibilities of joining our team at arenaflex. Apply for this job