IT Support Engineer

Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy. We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape. For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams. 🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration. Coinspaid is looking for an IT Support Engineer who will be responsible for maintaining and developing the back office infrastructure and other important operations in the corporate environment. This person will be one of the contact persons for interaction with the production departments and end employees of the company, will be responsible for the integration, configuration, support and maintenance of various external and internal systems. This person will also mentor and train fellow team members as well as our employees on the use of internal and external services. \n Responsibilities: Design \ implementation \ administrating \ using: Google Workplace; MDM system for: MacOS, iOS; Password manager system. Preparation of instructions and documentation for team and company employees Transferring knowledge, mentoring and coaching team members and our employees Problem-solving & incident investigation Administrating \ using, of many different external saas services Administration of access to systems Management of the company’s IT assets Remote support for employees with hardware and software issues Requirements: Strong knowledge and work experience in administering google(g-suit) workspace (Email, DNS, Black lists, backup & etc google services) Excellent experience in administering users OS: MacOS Power user understanding of working principles of Atlassian products: JIRA, Confluence, etc Experience in administering MDM systems (Optional) Task automation, good knowledge of programming languages: bash, PowerShell, python & etc Good communication verbal and writing skills with users and colleagues System approach to accomplishment of tasks Proactive attitude at work Clear understanding of business requirements High level of self-organisation and responsibility System approach to developing services and work Fluent Russian and English proficiency at B1–B2 level Nice to have: Experience in automation of work (Develop custom scripts, bash, PowerShell, python, etc) Experience in administering AWS services for back-office activities \nWhy should you choose Coinspaid? You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €250/month A flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/ Apply To This Job