Inside Sales Representative

Inside Sales Representative Location: Remote About b.well Connected Health: At b.well, we are ending the fragmentation of healthcare. Our platform unifies clinical data, claims, pharmacy, and wearables into a single, longitudinal health record to empower consumers to take control of their health through AI-driven insights and a seamless, personalized experience. We can be the white labeled "front door" for our clients or power their existing experiences with backend infrastructure components. Our clients are organizations that provide consumer-facing solutions to help individuals understand and access the care they need. This includes technology orgs, digital health solutions, health plans, pharmacies, and health systems. As we scale, we are looking for a high-energy Inside Sales Representative to act as the engine of our growth and manage the influx of market interest. About the role: The Inside Sales Representative (ISR) is a hybrid role designed for a skilled seller and versatile communicator who can pivot between high-volume lead qualification and full-cycle deal execution on small opps. You will be the first point of contact for inbound interest, responsible for articulating the value of our FHIR-based interoperability and member engagement platform. You will play a dual-track role: Lead Strategist: Qualify and hand-off enterprise opportunities to senior sales executives. Deal Closer: Manage the full sales lifecycle—from initial discovery to contract signature—for smaller, transactional interoperability deals with small or early stage digital health startups. Key Responsibilities: Inbound Lead Management: Respond rapidly to all inbound inquiries via web, email, and partner referrals. Conduct initial discovery calls to map out the prospect's "fragmentation" pain points. Strategic Triage: Identify leads that should be triaged to senior sales owners. Prepare comprehensive hand-off briefs and create warm handoffs. Event Lead Lifecycle & HubSpot Management: Own the post-event pipeline by managing the ingestion and cleaning of leads from conferences and industry summits into HubSpot. You will execute the initial "hot" follow-up outreach, then apply the standard triage process to senior sales executives as appropriate.. Full-Cycle Closing: For qualified smaller opportunities, own the entire "deal lifecycle," including pricing, product demonstrations, and final contract negotiations. Product Evangelism: Master the b.well narrative, our solutions, and buyer personas. Explain how our solutions solve market challenges. Pipeline Hygiene: Maintain meticulous records in Salesforce. Ensure no lead is left behind and provide accurate forecasting for your own deal segments. Market Intelligence: Stay current on healthcare trends, including things like CMS interoperability mandates and digital quality measures (dQMs), to interact with leads as an informed company expert. Skills & Qualifications: Healthcare Acumen: A solid understanding of the healthcare ecosystem (interoperability landscape and evolving regulatory environment, consumerism in healthcare, payers, providers, etc.). Intellectual Curiosity & Critical Thinking: You possess a natural "thirst for learning" that allows you to master complex health-tech concepts quickly. You don't just follow a script; you use critical thinking to connect the dots between a prospect’s unique business challenges and b.well’s multifaceted solution. Bias for Action & Urgency: You operate with a high "clock speed." You understand that in digital health, speed-to-lead is a competitive advantage, and you proactively drive the sales process forward. Agility: Ability to "size up" a lead quickly. You know when to nurture a deal yourself and when a lead requires handoff for a strategic enterprise play. Sales Craft: 2–4 years of experience in B2B SaaS sales as a quota carrying representative. Experience with inbound lead management and high-volume outreach. Communication Mastery: Exceptional verbal and written skills. You can explain a complex solution in a way that resonates with an executive owner as well as a product owner. Tech/AI Savvy: Proficiency with CRM (HubSpot) and leveraging AI to create efficiencies in everyday sales processes to build velocity. Why b.well? Impact: You aren't just selling software; you will be joining a high growth company that is transforming healthcare infrastructure. Growth: This role is a launchpad. Whether you want to become a senior sales executive or move into sales operations, you will have visibility into every part of the sales funnel. Culture: We are a mission-driven team that values candor, speed, and ownership. The target salary range for this position is $130,000 - $150,000 and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Data shows that women, people of color, and other underrepresented groups may be less likely to apply for jobs unless they believe they are a perfect match. But b.well holds diversity amongst its key values, and we have a strong commitment to building our workforce and products through that lens. You don't have to check every box in this job description to be a great fit for the role! If you're excited about this position and the prospect of working for b.well, please apply. If it turns out this role isn't for you, there may be other openings that could align with your experience and expertise! We are committed to an inclusive and diverse b.well. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status. Apply To This Job