Senior AI and Automation Engineer - Remote
Description Forgent Power Solutions is building intelligent automation across its core business processes: quoting, finance, engineering, and more. We’re hiring a Senior AI & Automation Engineer to take messy, manual business workflows and turn them into working digital processes that are faster, more accurate, and actually used by the people doing the work. You’ll use workflow automation, AI agents, and human review touchpoints to get there. This is a hands-on engineering role. This role sits at the intersection of process design and technical build. The role covers the full spectrum: process design, build, and production. You’ll assess a business workflow, decide what should be automated and what should stay human, build the automation, ship it, and improve it in production.
Key Responsibilities
•Assess and map business processes end-to-end. Figure out what’s automatable, what should stay human, and what needs foundational work before automation makes sense. •Design, build, and deploy automation using workflow automation tools such as Power Automate and UiPath, and AI-powered agent workflows (Copilot Studio, LLM integration via Azure AI Foundry). •Architect the execution layers for each process: what gets codified in deterministic workflow for the predictable path, what stays with AI agents for reasoning and exceptions, and what stays with people. •Integrate with enterprise systems, APIs, databases, and cloud platforms. Build the connective tissue that makes workflows actually run end-to-end. •Build human-in-the-loop review systems with clear escalation, logging, and feedback capture. •Own delivery through a structured sprint methodology, from business alignment and scoping through build, launch, and post-launch improvement. •Monitor live automations, analyze exception patterns, and improve continuously. Codify discovered patterns into new rules and agent logic to push automation rates up. •Work directly with business process owners and subject matter experts. Iterate on real user feedback. •Document what works and what doesn’t so the approach is repeatable and systems are maintainable.
Required Qualifications
•5–8 years in automation, process engineering, software engineering, systems integration, or adjacent roles. •Experience mapping and automating steps in a process replacing manual effort with automation or software. •Working experience with AI agents and LLM-powered workflows. •Ability to effectively communicate across organizational levels. •Integration skills. Ability to stitch together and clean data from multiple systems to enable process automation builds. •Bachelor’s degree in computer science, engineering, information systems, business, or related field, or equivalent practical experience.
Preferred Qualifications
•Manufacturing experience preferred. •Experience with Microsoft Power Platform, Copilot Studio, Azure AI Foundry, or Azure OpenAI. •Preferred experience with Anthropic Claude. •Python, SQL, or scripting fluency for data manipulation and custom logic. •Experience working alongside system implementation partners or consultants on shared delivery. The statements above are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. Forgent Power reserves the right to modify, interpret, or apply this job description as needed. Forgent Power is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected class. #LI-KW1 Apply To This Job