Health Systems Services Lead Analyst - Curascript - Remote
The job profile for this position is Business Project Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Make an impact at the center of complex health system operations. In this role, you will serve as a trusted expert and problem-solver—ensuring accurate account setup, pricing integrity, and contract alignment for sophisticated health system customers while improving processes that drive customer experience and revenue outcomes.
Responsibilities
Serve as the primary expert and escalation point for ensuring accurate class of trade, licensing validation, and pricing eligibility. Partner across Sales, Contracting, Pricing, Operations, Finance, EDI/IT, and Compliance to enable smooth onboarding and operational execution. Interpret complex manufacturer contracts, specialty distribution agreements, GPO structures, and eligibility rules to guide accurate pricing and compliance. Identify, troubleshoot, and resolve pricing or configuration issues, using sound judgment to determine when escalation is necessary. Translate complex operational and contractual scenarios into clear, actionable guidance for internal partners. Lead or support projects focused on onboarding efficiency, pricing accuracy, process improvement, and cross-functional alignment. Document learnings and improvements to prevent recurring issues and strengthen operational consistency. Qualifications (Required) 3+ years of experience supporting account setup, pricing, contracting, or operations in a complex healthcare or related environment. Strong working knowledge of account hierarchies, pricing structures, eligibility validation, and class of trade concepts. Proven ability to analyze data, identify root causes, and resolve issues involving systems, contracts, or operational workflows. Demonstrated judgment, ownership, and comfort navigating ambiguity within cross-functional organizations. Clear communicator able to simplify complex topics for diverse audiences. Qualifications (Preferred) Experience working directly with health systems, specialty pharmacy, or specialty distribution organizations. Familiarity with GPO arrangements, EDI onboarding, or customer automation workflows. Exposure to project management practices or leading cross-functional initiatives. Bachelor’s degree or equivalent work experience. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 75,700 - 126,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Apply To This Job