Account Manager

Job Overview We are seeking a motivated and experienced Account Manager to support a UK-based employer in managing client relationships and driving business growth. This role is ideal for a South African professional who is organised, proactive, and confident working with UK teams remotely.

Key Responsibilities

Manage and support a portfolio of UK-based client accounts, ensuring high satisfaction and retention Handle client queries, escalations, and ongoing communication efficiently Communicate effectively with internal teams and external stakeholders across time zones Maintain accurate records of client interactions, contracts, and account data Use relevant tools such as CRM platforms, project management software, and communication tools Support the wider team with reporting, presentations, and strategic account planning Identify opportunities to upsell, cross-sell, or improve the client experience Qualifications and Experience 2+ years of experience in account management, client services, or a related field Excellent written and verbal communication skills in English Strong organisational skills with the ability to manage multiple accounts simultaneously Proficient in CRM systems and Microsoft Office or Google Workspace Able to work independently and manage your own time effectively High attention to detail and a proactive approach to problem-solving Experience working with UK-based clients or employers is advantageous Must have a reliable laptop, stable internet connection, and a quiet working environment Salary: R35,000/month | 100% Remote Apply To This Job