Credit A/R Specialist
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY The Cash Management Division of the Revenue Cycle Department team has a new opportunity for a Credit A/R Specialist AKA Account Adjuster I. The duties for this position will include but not limited to the following: Researches and resolves credit balance accounts resulting from payment posting, charge entry, contractual adjustments, and overpayments. Analyzes all payer underpayments, variances and denials. Follow up with various payers to notify of overpayment to initiate payer refund/recoupment. Shift: 8-hour flex. Start time between 0600-0900, Monday through Friday. WFH: Applicants will be able to work from home. Applicants must live within the Greater DFW area. Additional details shall be discussed as part of the interview process. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100%25 coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required Education High School Diploma Experience 2 years experience performing insurance collections or insurance payment posting. Preferred Experience At least six months related work experience performing appeals and managed care contract understanding/interpretation. JOB DUTIES Reviews patient accounts for incorrect posting which may include contacting insurance companies, patients and researching insurance payments to identify and correct posting errors, reviewing credit reports and age reports to identify posting problems. Validate and issue refunds to patients and third party carriers for overpayment or duplicate payment, according to state regulations and contractual obligations. Identifies and resolves credits posted to patient accounts; corrects overpayments or distributing funds according to UT Southwestern policy. Batches all paperwork and balances all batches, daily. Appropriately transfer payments between invoices and/or accounts. Performs other adjustments or corrections to patient accounts as required. Communicate, approve, and reject refund requests to payers and third party carriers, via phone call and written correspondence. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records. Performs other related duties as required. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Apply To This Job