Account Manager
Job Overview We are seeking a motivated and experienced Account Manager to manage and develop a portfolio of client accounts. You will be responsible for client retention, upselling opportunities, and ensuring an exceptional service experience throughout the client lifecycle.
Key Responsibilities
Serve as the primary relationship owner for an assigned portfolio of client accounts Conduct regular check-ins and business reviews to assess client satisfaction and needs Identify upsell and cross-sell opportunities and work with the sales team to close them Resolve client issues promptly, coordinating with internal teams where required Prepare and present account performance reports and insights Manage contract renewals and negotiate terms to secure long-term relationships Maintain accurate account records in the CRM system Qualifications and Experience 3+ years of experience in account management, client success, or B2B sales Proven track record of retaining and growing client accounts Excellent communication, presentation, and negotiation skills Proficiency with CRM platforms (Salesforce, HubSpot, or similar) Strong analytical ability to interpret account data and identify trends Self-motivated and results-driven with a client-first mindset Comfortable managing multiple accounts simultaneously in a remote environment Degree in Business, Marketing, or a related field preferred Salary: R32,000/month | 100% Remote Apply To This Job