Senior Infrastructure and Operations Engineer I
Premier Research is looking for a Senior Infrastructure and Operations Engineer I to join our IT & Corporate Administration team. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members are the most valuable asset in delivering success. We are here to help you grow, to give you the skills and opportunities to excel at work with the flexibility and balance your life requires. Your ideas influence the way we work, and your voice matters here. As an essential part of our team, you help us deliver the medical innovation that patients are desperate for. Join us and build your future here. What you'll be doing: Ensures infrastructure compliance so as to support a global network Analyzes, designs, acquires and implements projects for server, application, network or other infrastructure systems May contribute to the development, testing, evaluation or design of the infrastructure architecture used throughout the IT solution set Demonstrates good judgment in selecting methods and techniques for obtaining solutions Takes the initiative to resolve a wide range of issues in creative ways Act as a subject matter expert for server, OS, VM and storage infrastructure Play a lead role in systems deployments, configuration, monitoring and reporting Maintain infrastructure operations and keep documentation current as changes are made Analyze and evaluate anomalous server and system activity in the context of Premier SOPs and take appropriate action Lead in troubleshooting and problem solving a wide variety of client issues related to server and application performance Ensure that the IT infrastructure is compliant with all regulatory requirements (i.e. 21 CFR Part 11), existing SOPs and guidance documents, and generally accepted industry practices Coordinate high level resources, project schedules, and communications for infrastructure changes, upgrades and troubleshooting as required Research and recommend improvements to the technical infrastructure relative to Data Center, Server, and application architecture Schedules and chairs meetings with key staff to facilitate operational requests within IT and the business. Provide off hours support on an infrequent, but as needed basis All other projects and tasks as assigned What we are looking for: BS degree and 5-8 years direct experience in a distributed compute environment supporting MS Server OS, server hardware, storage technologies, firewalls and network environments; or an equivalent experience of 5+ years with significant network related systems/technology experience in IT operations and direct experience in a distributed compute environment supporting MS Server OS, server hardware, storage, firewalls and network infrastructure Hands-on experience with the following: MS Server OS, Meraki Dashboard, and/or Fortinet Firewalls Strong familiarity with fundamental network engineering skills Experience managing projects within a standard project management framework Background in CRO, pharmaceutical, biotech development, or health care industry preferred Apply To This Job